Welocalize

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For EMEA Jobs, please review the Privacy Policy here Job Responsibilities: Purpose of the role: The Welocalize Lead Reviewer is responsible for the overall quality of their language at an account level.The following is a non-exhaustive list of responsibilities and areas of ownership for this role: Linguistic tasks - Editing and proofreading content to ensure accuracy, ensuring it meets the provided standards - Creative writing of marketing content to engage customers - Proofreading and copy editing of storefront descriptions - Report any patterns of issues observed to help improve database and product performance - Test tools to provide feedback for improving efficiency and accuracy - Performs translations as needed - Performs review tasks as required Quality management planning and execution - Works closely with the Welocalize Quality Department to monitor the overall linguistic quality and quality planning for the account - Helps define and quality expectations per language (may be in collaboration with the client) - Supports the Quality Department in performing RCAs (root cause analysis) and designing corrective actions as necessary - Ensures language level quality oversight by KPI tracking and status reporting - Plans, performs and tracks LQAs, if applicable - Drives the arbitration process Client engagement - Joins calls with Apple linguistic teams to discuss quality and strategy (including corrections, requirements, clarify any misunderstandings/unclear corrections or requirements) and takes the lead on linguistic issues discussed - Documents meetings with Apple and follows up with linguists to make sure everybody is aligned - Liaison between Apple and the broader Welocalize linguistic team - Ensures Apple’s feedback is implemented - Performs direct reviews with Apple SMEs, where applicable Manages linguistic assets - Creates and maintains linguistic assets - Maintains client facing documentation - Communicates asset updates to linguistic team Coordinates the linguistic team - Reviews copy/loc and gives feedback to the linguists; communicates feedback received from 3rd party reviewers and Apple Language Leads - Support linguists in understanding corrections resulting from the arbitration process - Acts as liaison for terminology, style issues, product features & questions - Responds to content reviewers’ queries - Supports linguists in asking any questions during production and escalates to Welocalize and/or Apple as needed - Profile matching and assigning work/content types to the linguistic team - Guide the linguistic team into identifying the root causes of issues and determining actions for improvement - Supports the onboarding of new linguists (when applicable) - Reviews and evaluates language tests of potential candidates - Identifies linguistic-specific training needs for their locale; creates, maintains, and delivers the linguistic training program - Coaches and mentors linguists - Identifies challenges and underperformance and makes recommendations regarding dispatching tasks; flags to Quality/Engagement Manager if linguists need to be replaced - Identifies and highlights workload or workflow issues and provides solutions to the Welocalize team Additional Job Details:

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For EMEA Jobs, please review the Privacy Policy here Job Responsibilities: Welocalize is seeking individuals that has a passion for popular music and the artists who drive the craft. Welocalize is seeking candidates also be involved in transcribing lyrical content in their target language in line with project and industry priorities. It is your role to evaluate the quality of both internal and external partner content to ensure the quality and standards of the finished products before they reach the user. We are looking for candidates with strong music, lyrics, metadata, data analyst, translation backgrounds. In this role you will be responsible of analyzing Music Lyrics Content - transcribing lyrics, proofreading/editing/QC-ing lyrics and analyzing music/artist metadata. Excellent linguistic skills, music knowledge. You will need passion for technology and a will to question the current workflows with the mindset to improve tools and processes.Roles and responsibilities include but are not limited to the following; Lyrics - Transcribe lyrics for high priority content - Verify lyric accuracy on content sourced from partners, ensuring it meets the provided standards - Maintain time-sync coverage for top 80% of plays Music Curation - Polish top albums in local market each week - Polish albums / tracks featured in campaigns - Maintain polishing coverage for top 80% of plays - Make edits to metadata when needed Artist Curation - Curate top artist in local market each week - Polish artist pages featured in campaigns - Make edits to metadata when needed This position may be exposed to content that could be construed as offensive, including but not limited to sexual, health related, racial or violent. Additional Job Details:

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: The Field Engineer acts as the bridge between engineering, operations, commercial, and quality teams, leading the design and delivery of scalable technical solutions that make processes smarter, faster, and more efficient. The role requires ownership of initiatives from end to end, influencing cross-functional teams and supporting collaborators through technical guidance. Responsibilities include developing automations and integrations using Python and JavaScript, improving data and workflow quality, and advising both technical and non-technical teams. The Field Engineer serves as a subject-matter expert in operational efficiency through technology and makes day-to-day technical decisions aligned with company strategy.- Act as a technical advisor and liaison between engineering, operations, and customer-facing teams. - Design and build technical solutions, including internal tools, scripts, and automations, using Python and JavaScript. - Collaborate with both highly technical stakeholders and non-technical users to identify pain points and translate them into actionable engineering tasks. - Troubleshoot and optimize platform integrations to ensure smooth data flows. - Build scalable, self-serve solutions for common workflows to reduce manual overhead. - Proactively identify issues, propose solutions, and independently lead high-visibility projects to implement them end to end. - Contribute to data quality and consistency through programmatic checks and thoughtful system design. - Share best practices and provide technical guidance and support to peers and cross-functional collaborators. Additional Job Details: - Technical experience in Python, JavaScript, or another relevant language for automations, integrations and scripting. - Strong problem-solving skills with the ability to plan and execute complex technical solutions. - Excellent communication and collaboration skills, with the ability to work across multiple teams. - Curious and self-driven, with a strong desire to learn and adapt to new technologies and challenges. - Experience working with APIs, data pipelines, and automation frameworks. - Customer success mindset, with a passion for helping internal teams and customers succeed. - Ability to translate operational concepts into actionable solutions for both technical and non-technical stakeholders. - Experience with cloud platforms (AWS, GCP, or Azure) and data processing tools is a plus. - 2+ years of engineering experience, ideally in a client-facing setting. - Curiosity and desire to learn - Bachelor's degree with an engineering or analytics focused field (e.g., Computer Science, Engineering, Mathematics, Statistics) or equivalent work experience. - Hands-on experience in ML lifecycle applications, data management, and data wrangling. - Python Experience with C# is a plus. - Understanding of NLP concepts and techniques would be a plus. - Passion for AI and ML technologies, with a history of exploring new concepts and technique.

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: Oversees multi-project portfolios for AI training data programs. Leads delivery and scale: capacity planning, vendor management, and process automation. Ensures quality is consistent across projects, drives performance improvements, and plans work jointly with the Sr. Quality Analyst. Oversees a portfolio of programs that deliver and scale Generative AI data operations, including capacity planning, vendor management, and process automation.”Key Responsibilities - Portfolio delivery: Plan and run a group of projects (collection, labeling, evaluation) end-to-end; set priorities, milestones, and handoffs across time zones. - Governance & reporting: Run cadence (status, risk, exec updates); align scope and budget with account and operations leads. - Capacity planning: Forecast and secure rater/annotator capacity; balance shifts, throughput, and skills across vendors and internal teams. - Quality consistency: Partner with the Sr. Quality Analyst on acceptance criteria, audits, and corrective actions; keep guidelines aligned across projects. - Process automation & tooling: Identify manual steps; pilot automation with Ops Tech (templates, scripts, RPA, API-driven flows); scale what works. - Vendor management: Set expectations, SLAs, and playbooks; review performance and drive improvements or changes as needed. - Financial control: Build and track budgets, burn, and margins; manage change orders to protect financial outcomes. - Risk, issue & change: Lead root-cause and action plans; escalate high-impact items with options and impact. - Client and stakeholder management: Lead planning and QBR-style reviews; explain results, risks, and next steps in clear terms. - Team enablement: Coach P1 PMs and C2–C3 Coordinators on planning, QA, and tools; support onboarding and skills growth (no formal line management required). - Compliance & security: Ensure data handling, privacy, and access controls are followed across all workstreams. - People Management: Gather feedback, provide training and coaching, foster team cohesion through team-building activities, conduct performance reviews, and support staffing and retention efforts. Additionally, collaborate with PST, Finance and recruiters for onboarding, offboarding, and addressing employee needs, while maintaining clear communication and updated SOPs to guide team. - Collaboration with Recruitment: Work closely with the recruiting team to manage hiring efforts by communicating requirements (e.g., language needs), upcoming projects, and candidate statuses. Review, evaluate, and select qualified candidates from recruiters and decide on next steps (e.g., assessments, interviews, or client presentation). - Additional Job Details: Education - Bachelor’s degree or equivalent experience in business, operations, data/engineering, or similar Experience - 2–3 years leading multi-project portfolios or large multi-workstream programs in AI data, content review, labeling/annotation, or related fields - Background in capacity planning, vendor coordination, and quality systems; experience piloting or scaling process automation is a plus Skills - Portfolio planning and governance across several projects at once - Clear communication with senior clients and internal leaders; runs planning and QBR-style reviews - Strong use of spreadsheets, PM/task boards, and basic BI; familiarity with SQL/ETL concepts is a plus - Sound judgment on scope, time, cost, and quality trade-offs - Negotiation and escalation to resolve risks, issues, and change - Coaching mindset; guides P1 PMs and C2–C3 Coordinators - Comfortable working with global, distributed teams (intermediate to advanced English) Additional Qualifications (P1+) - Near-native English with strong writing and editorial skills - Hands-on experience with generative AI tools (text, voice, or video) - Background in QA testing, rubric design, or AI safety/ethics evaluation - Familiarity with data-annotation platforms and model-evaluation tools - Ability to interpret code, datasets, and system workflows at a conceptual level (no coding required) - Able to work independently and manage workflows effectively in a remote environment - Multilingual ability beyond English Scope & Autonomy (P3 Alignment) - Owns outcomes for a portfolio of small/medium projects or a large multi-workstream program - Works independently; defines delivery approach and engages leaders for non-standard items - Joint planning and shared responsibility for quality and client

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: Are you a search engine guru? Do you know how to find what you're looking for with just a few keywords? Are you the type of person that already knows what someone is saying before they finish their sentence? If so, we have a unique opportunity for you to put your skills to the test! Welocalize is seeking English speakers to help support our client's project as a Search Quality Rater. In this position, you will use your unique gifts of understanding people's intentions to improve the online search engine experience. Our main goal for this project is to develop and augment AI data. To put it more plainly, you will provide subjective and objective ratings based on project rules and conventions.Job Title: Search Quality Rater Location: Remote (Must be based in the United States) Hours: Minimum 10 hours per week, up to 29 hours per week; set your own schedule (Expect occasional peaks and dips in work) Start date: ASAP Employment Type: W2 Part Time Employee This work is based on project need. Weekly hours may vary. - You will be required to use your own personal computer which must have a reliable high-speed internet connection. - You will also be required to use your smart phone (Android or iOS) - It is recommended that your computer and smart phone be equipped with reliable anti-virus detection software. REQUIREMENTS - Fluency in English - Strong understanding of popular culture in the United States - Must be dedicated only to "Search Quality rating program" and NOT other search or ads rating programs - Must not have current or previous experience with "Ads quality rating" - Must be the only one in your household working as a "Search Quality Rater" - Web-savvy and able to work in a fast-paced environment - Excellent online research skills - Reliable computer system and internet connection - Reliable anti-virus software (as you will be surfing the web as part of the work) - Ability to follow instructions in English and comply with the project conventions and rules expected by the client - Must sign a Non-Disclosure Agreement to protect client confidentiality - Must pass training and a rigorous quality test designed by our client before starting work - Bachelor's degree+ or equivalent professional work experience Additional requirement: Once short-listed for the role, you will need to undergo pre-hire training to successfully complete a qualifying assessment before being onboarded & placed on the actual project. Pre-hire training and assessment period are unpaid. Additional Job Details: Additional requirement: Once short-listed for the role, you will need to undergo pre-hire training to successfully complete a qualifying assessment before being onboarded & placed on the actual project. Pre-hire training and assessment period are unpaid.

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: Owns quality assurance, workforce planning, and training programs for AI training data delivery on multiple small projects or one large strategic project. Improves performance, compliance, and processes across multiple projects. Partners with the Senior Quality Analyst to share accountability for client outcomes and team performance. “Owns quality, workforce, and training programs that scale Generative AI data operations, driving performance, compliance, and process improvement across a project.”Key Responsibilities - Quality Assurance: Monitor QA plans in partnership with Quality team (sampling, audits, acceptance criteria). Track risks of defects, lead corrective actions, and prevent recurrences. - Workforce Planning: Forecast capacity needs; schedule shifts and handoffs; align vendors and internal teams to meet volume and turnaround targets. - Training Programs: Build and deliver training and certification for raters/annotators and coordinators; update materials as guidelines change. - Performance Management: Maintain dashboards for throughput, quality, productivity, and cost; turn data into clear actions for improvement. - Compliance & Security: Ensure policy adherence on data handling, privacy, safety, and platform access; support audits and remediation. - Process Improvement: Standardize SOPs and checklists; remove bottlenecks; pilot small changes that improve speed, quality, or cost. - Stakeholder & Client Support: Join client reviews with the Quality Manager and PMs; explain quality results, risks, and next steps. - Team Development: Coach Coordinators (C2–C3) and Associate PMs (P1) on QA, workflows, and tools; support onboarding and skills growth. - Team Management: Manage employee attendance, conduct individual performance reviews and support contract renewals. - Risk & Change Control: Keep risk/issue logs; manage change requests that impact quality, capacity, or training; escalate high-impact items with options. Additional Job Details: Education - Bachelor’s degree or equivalent experience in business, data/operations, engineering, or related fields Experience - 2+ years in project/operations delivery with hands-on QA and workforce planning (AI data, content review, labeling/annotation, or adjacent domains) - Experience running trainings and coordinating multi-team delivery Skills - Planning and organization across multiple projects (quality, workforce, and training tracks) - Clear communication with clients and internal partners; confident in reviews and governance forums - Solid use of spreadsheets, PM/task boards, and basic BI; familiarity with ETL concepts is a plus - Practical QA know-how (sampling, audits, acceptance criteria) and continuous-improvement mindset - Capacity planning, scheduling, and vendor coordination - Coaching for C2–C3 Coordinators and P1s; gives day-to-day guidance - Confident escalation and negotiation to resolve risks, issues, and scope questions - Comfortable working with global, distributed teams (intermediate to advanced English) Additional Qualifications (P1+) - Near-native English with strong writing and editorial skills - Hands-on experience with generative AI tools (text, voice, or video) - Background in QA testing, rubric design, or AI safety/ethics evaluation - Familiarity with data-annotation platforms and model-evaluation tools - Ability to interpret code, datasets, and system workflows at a conceptual level (no coding required) - Able to work independently and manage workflows effectively in a remote environment - Multilingual ability beyond English Scope & Autonomy (P2 Alignment) - Leads quality, workforce, and training programs across multiple projects; influences delivery outcomes without formal line management - Works independently within scope, budget, compliance, and quality guardrails; escalates exceptions - Shares accountability for client results and team performance with the Quality Manager

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: Owns quality assurance, workforce planning, and training programs for AI training data delivery on multiple small projects or one large strategic project. Improves performance, compliance, and processes across multiple projects. Partners with the Senior Quality Analyst to share accountability for client outcomes and team performance. “Owns quality, workforce, and training programs that scale Generative AI data operations, driving performance, compliance, and process improvement across a project.The following is a non-exhaustive list of responsibilities and areas of ownership for this role: - Quality Assurance: Monitor QA plans in partnership with Quality team (sampling, audits, acceptance criteria). Track risks of defects, lead corrective actions, and prevent recurrences. - Workforce Planning: Forecast capacity needs; schedule shifts and handoffs; align vendors and internal teams to meet volume and turnaround targets. - Training Programs: Build and deliver training and certification for raters/annotators and coordinators; update materials as guidelines change. - Performance Management: Maintain dashboards for throughput, quality, productivity, and cost; turn data into clear actions for improvement. - Compliance & Security: Ensure policy adherence on data handling, privacy, safety, and platform access; support audits and remediation. - Process Improvement: Standardize SOPs and checklists; remove bottlenecks; pilot small changes that improve speed, quality, or cost. - Stakeholder & Client Support: Join client reviews with the Quality Manager and PMs; explain quality results, risks, and next steps. - Team Development: Coach Coordinators (C2–C3) and Associate PMs (P1) on QA, workflows, and tools; support onboarding and skills growth. - Team Management: Manage employee attendance, conduct individual performance reviews and support contract renewals. - Risk & Change Control: Keep risk/issue logs; manage change requests that impact quality, capacity, or training; escalate high-impact items with options. Additional Job Details: Education - Bachelor’s degree or equivalent experience in business, data/operations, engineering, or related fields Experience - 2+ years in project/operations delivery with hands-on QA and workforce planning (AI data, content review, labeling/annotation, or adjacent domains) - Experience running trainings and coordinating multi-team delivery Skills - Planning and organization across multiple projects (quality, workforce, and training tracks) - Clear communication with clients and internal partners; confident in reviews and governance forums - Solid use of spreadsheets, PM/task boards, and basic BI; familiarity with ETL concepts is a plus - Practical QA know-how (sampling, audits, acceptance criteria) and continuous-improvement mindset - Capacity planning, scheduling, and vendor coordination - Coaching for C2–C3 Coordinators and P1s; gives day-to-day guidance - Confident escalation and negotiation to resolve risks, issues, and scope questions - Comfortable working with global, distributed teams (intermediate to advanced English) Additional Qualifications - Near-native English with strong writing and editorial skills - Hands-on experience with generative AI tools (text, voice, or video) - Background in QA testing, rubric design, or AI safety/ethics evaluation - Familiarity with data-annotation platforms and model-evaluation tools - Ability to interpret code, datasets, and system workflows at a conceptual level (no coding required) - Able to work independently and manage workflows effectively in a remote environment - Multilingual ability beyond English Scope & Autonomy (P2 Alignment) - Leads quality, workforce, and training programs across multiple projects; influences delivery outcomes without formal line management - Works independently within scope, budget, compliance, and quality guardrails; escalates exceptions - Shares accountability for client results and team performance with the Quality Manager

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: In this role, Music Content Specialist is responsible for analyzing Music Lyrics Content - transcribing lyrics, proofreading/editing/QC-ing lyrics, and analyzing music/artist metadata.As a Music Content Specialist you will be responsible of reviewing Music Lyrics Content by transcribing lyrics, proofreading/editing and analysing metadata. Excellent linguistic skills, music knowledge. You will need passion for technology and a will to question the current workflows with the mindset to improve tools and processes.Job InformationLyrics:- Transcribe lyrics for high-priority content. - Verify lyric accuracy on content sourced from partners, ensuring it meets the provided standards. - Maintain time-sync coverage for the top 80% of plays. Music Curation:- Polish top albums in the local market each week. - Polish albums/tracks featured in campaigns. - Maintain polishing coverage for the top 80% of plays. - Make edits to the metadata when needed. Artist Curation:- Curate top artists in the local market each week. - Polish artist pages featured in campaigns. - Make edits to the metadata when needed. Preferred Skills - - Self-motivated, detail-oriented, and able to handle repetitive tasks - Open-minded - Detail-oriented - Positive attitude - Data-driven, passionate about data and comfortable presenting data organized and able to work in a fast paced environment - Strong tech industry awareness - Takes ownership of deliverables - Shows excellent time management skills - Strong problem solving skills - Passion for music and lyrics Additional Job Details:

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: The Vendor Project Manager provides leadership to Welocalize employees (for example localization QA testers/reviewers) working onsite on client premises to ensure that projects are executed successfully and in a timely manner. The VPM serves as a liaison between Welocalize and the client to most effectively meet the client’s needs and goals.- Work with the client and other project managers to coordinate testing efforts and schedule resources for projects in multiple labs/locations - Meet with the client to discuss and clarify briefs, policies and requests, deadlines, resource planning and allocation - Collaborate with project managers, testers and producers to keep testing schedules on track - Establish and maintain reliable internal tracking process to oversee attendance, schedules and performance as well as monitor the workload of testers/reviewers in different language groups - Receive new candidates from recruiters and make decisions to invite them for tryout or present them to the client - Guide tester/reviewer candidates through tryouts, serving as the primary contact and escort for testers while onsite at client facility - Manage onboarding procedures for new testers/reviewers - Provide technical and general linguistic training, coaching and guidance to address performance concerns and improve speed and quality of testers’/reviewers’ work - Compile and maintain training materials and operating guidelines - Respond to testers’/reviewers’ scheduling requests and other needs or issues - Gather information and feedback from testers/reviewers about performance, workload management, and any work-related issues - Actively seek feedback from the client about the team's performance; identifying challenges and inefficiencies in workflow and systems; and discussing areas of improvement - Work with the client company managers and producers to improve and streamline the localization/reviewing process, driving efficiency and effectiveness - Devise plans of action that engage multiple stakeholders to achieve desired results - Schedule team meetings as needed - Promote team-building activities during and after work hours - Report to Welocalize management about onsite activities, team performance, client feedback, requests and policy changes, short- and long-term planning - Report to Welocalize recruiters about immediate and anticipated language needs, upcoming projects, and the status of submitted candidates or testers/reviewers in training - Assist project managers and producers on various tasks - Ensure the safety and well-being of Welocalize employees on client premises (for example during emergency situations) Additional Job Details: - Natural leader who easily gains respect from and motivates team members - Ability to connect easily with colleagues and managers (both Welocalize and client) in a very diverse setting - Ability to communicate effectively with client company managers, linguists, onsite and offsite project managers, and testers across all vendors and language groups - People management experience - Excellent command of written and spoken English - High level of integrity and ability to handle information with discretion, discerning when confidentiality is important - Genuine team player who puts team first - High level of responsibility, ownership and accountability - Conflict management and mediation skills - Ability to stay calm under pressure and when facing conflicting demands from various stakeholders - Ability to address groups of 10-100 - Ability to think strategically - Extreme attention to detail and great organizational skills for managing multiple tasks and project deadlines - Keen sense of judgment when prioritizing tasks and managing delivery of communications - Ability to troubleshoot and come up with solutions on the spot in a fast-paced, demanding environment - Experience providing trainings to people individually and in groups, in technical and other skills - Ability to present complex tasks in a simple and clear manner - 2+ years experience in the QA, localization or globalization industry - Bilingual - In-depth knowledge of OS X, iOS, iWork, iCloud, iTunes, Windows, MS Office - Bachelor's degree in language, linguistics, HR, management, or related field, or equivalent work experience Pluses - Project management experience and/or training - Multilingual - Knowledge of basic HTML and Unicode - Basic computer networking knowledge (setting up IP addresses, connecting devices using proxy, etc.)

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: The Community Support Specialist I is a mid-entry-level position that handles slightly more complex tasks than the Administrator role. While still operating under supervision, this position involves increased responsibility in troubleshooting technical issues, assisting suppliers with onboarding exceptions, and providing payment support.Key Responsibilities - Assists suppliers with onboarding, including addressing minor issues or exceptions within the established framework. - Troubleshoots technical issues with moderate complexity and collaborates with other team members to ensure resolution. - Resolves payment-related inquiries that require minor adjustments or coordination with the finance department. - Compiles user feedback and operational data to identify recurring issues and trends. - Begins contributing to process improvements by identifying inefficiencies in workflows and suggesting solutions. - Handles moderately complex cases independently while escalating advanced issues to manager. Additional Job Details: Requirements Education: - Bachelor’s degree in Business Administration, Communication, Management, or related field. Experience: - 2–3 years of experience in a support, onboarding, customer service or community operations role. - Experience with Zendesk is preferred. - Skills & Knowledge: - Strong problem-solving skills and ability to manage moderately complex cases. - Excellent communication skills, with the ability to explain processes clearly to internal & external. - Familiarity with ticketing systems, or intranet platforms is a plus. - Self-motivated and responsive in a fast-paced, deadline-driven environment.

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: Manages complex, strategic AI training data projects. Owns end-to-end delivery, client relationships, and financial outcomes. Guides Project Coordinators, executes quality strategy in partnership with quality team, and drives process improvements and new service pilots. Assists in the management of complex projects that enable Generative AI capabilities for clients, guiding project coordinators and partnering with Quality on standards and continuous improvement.Key Responsibilities - Program & Delivery Leadership: Execute delivery plans, milestones, resourcing, and controls for large or multi-workstream AI data projects (collection, labeling, evaluation). - Client Management: Contribute to regular governance, status, and planning sessions; handle scope, priorities, and change. - Financial Ownership: Track budgets, rates, and margins; manage forecasts, burn, and change orders to protect profitability. - Quality Partnership: Share accountability with the Quality Analyst team for QA approach and continuous improvement loops. - Resource & Capacity Planning: Plan and secure rater/annotator capacity; align training, shifts, and handoffs across time zones. - Risk, Issue & Change Control: Run root-cause and corrective actions; escalate material risks with options and impact. - Process & Service Innovation: Contribute to SOPs, templates, and dashboards; pilot new delivery methods and services for AI data programs. - Compliance & Security: Ensure data handling, privacy, and security policies are followed across all workstreams. - Reporting & Insights: Keep trackers and dashboards current; translate delivery data into clear, actionable insights for clients and leaders. Additional Job Details: Education - Bachelor’s degree or equivalent experience in business, data/operations, engineering, or related fields Experience - 1+ years leading complex project delivery or operations (AI data, content review, annotation, labeling, or adjacent domains) - Experience coordinating multi-team delivery and managing client touchpoints Skills - Strong planning and organization across parallel workstreams - Clear written and spoken communication with senior client stakeholders - Solid use of spreadsheets, PM/task boards, and basic BI; comfort with ETL concepts is a plus - Quality mindset with practical use of SOPs, QA gates, and acceptance criteria - Financial awareness (budgets, margin, change orders) and sound trade-off judgment - Coaching ability for junior PMs and Coordinators - Confident escalation and negotiation to resolve risks, issues, and scope questions - Comfortable working with global, distributed teams (intermediate to advanced English) Additional Qualifications (P1+) - Near-native English with strong writing and editorial skills - Hands-on experience with generative AI tools (text, voice, or video) - Background in QA testing, rubric design, or AI safety/ethics evaluation - Familiarity with data-annotation platforms and model-evaluation tools - Ability to interpret code, datasets, and system workflows at a conceptual level (no coding required) - Able to work independently and manage workflows effectively in a remote environment - Multilingual ability beyond English Scope & Autonomy (P1 Alignment) - Assists in leading one large strategic project or several medium projects end-to-end - Executes delivery approach within scope, budget, and policies; escalates only non-standard or high-impact items - Provides day-to-day direction to a small delivery pod (e.g., 2–8 Junior PMs/Coordinators) and influences cross-functional partners - Shares accountability for quality outcomes with the Quality Analyst

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: The Jr. Project Manager is responsible for assisting with the successful planning, execution, tracking, delivery and closure of client projects. The Jr. Project Manager will help understand client requirements and help engage the global team in the fulfilment of these requirements, crafting client solutions based on the Welocalize Four Pillars of Customer Service, Quality, Innovation and Global Teamwork. The ideal candidate is a driven but steady individual, capable of building relationships across the entire project team, with the flexibility and energy to thrive in a dynamic environment.The following is a non-exhaustive list of responsibilities and areas of ownership of the Jr. Project Manager: - Assist Project teams with planning, scoping, requirements gathering and validation with client. - Own localisation project management activities on designated accounts - Identifying relevant clients and internal stakeholders to plan and resource projects appropriately in terms of quality, cost, and schedule requirements. - Liaising with the internal and external team to successful coordinate the delivery of client projects - Creating schedule and monitoring timeliness of delivery. - Assisting with the management of the budget and controlling project costs. - Establishing and nurturing relationships surrounding your assigned team. - Planning project activities and ensuring resolution to any problems that may arise (corrective and preventive action). - Actively seeking ways to optimize delivery, quality and profitability. - Reporting, both in written and verbal form, to internal and external stakeholders regarding Project scope, financials, progress and status, formally and on an ad-hoc basis as required. - Ensuring finance systems are kept up to date and accurate. - Process documentation and knowledge management. Measures of success Delivery of services in line with core KPIs for project management, which include but are not limited to: - on-time delivery; - Client satisfaction; - Revenue throughput Additional Job Details: REQUIREMENTS Education Level - Bachelor’s degree (B.A.) from a college or university in related filed. - Previous experience in the localization industry is preferred Other relevant skills - Keen interest in localization technology, competitive landscape and emerging trends. - Energy and a positive attitude with excellent interpersonal skills. - Excellent Written and verbal communication skills. - Strong organizational and problem-solving skills. - Ability to manage multiple priorities in a time-sensitive and deadline-driven work environment

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: Job Title Project Manager Department Project Management Reports To Enterprise Program Manager MAIN PURPOSE OF JOB The Project Manager is responsible for ensuring the successful planning, execution, tracking, delivery and closure of client projects. The Project Manager works with the client to understand requirements and engages the global team in the fulfilment of these requirements, crafting client solutions based on the Welocalize Four Pillars of Customer Service, Quality, Innovation and Global Teamwork. The ideal candidate is a driven but steady individual, capable of building relationships across the entire project team, with the flexibility and energy to thrive in a dynamic environment.MAIN DUTIES The following is a non-exhaustive list of responsibilities and areas of ownership of the Project Manager: - Project planning, scoping, requirements gathering and validation with client. - Identifying and working with the relevant client and internal stakeholders to plan and resource projects appropriately in terms of quality, cost, and schedule requirements. - Risk analysis and contingency planning (plan-do-check-act cycle). - Leading the internal and external team to successful execution and delivery of client projects - Creating schedule and monitoring timeliness of delivery. - Managing the budget and controlling project costs. - Establishing and nurturing relationships with the customer, internal teams and external suppliers. - Overseeing project activities and ensuring resolution to any problems that may arise (corrective and preventive action). - Actively seeking ways to optimize delivery, client satisfaction, quality and profitability. - Reporting, both in written and verbal form, to internal and external stakeholders regarding Project scope, financials, progress and status, formally and on an ad-hoc basis as required. - Ensuring finance systems are kept up to date and accurate. - Process documentation and knowledge management. - Ensuring profit of project is maintained through the management of margin. Measures of success - Delivery of services in line with core KPIs for project management, which include but are not limited to: - client satisfaction; - on-time delivery; - cost control and profitability; - revenue throughput; - Client growth. REQUIREMENTS Education Level - Bachelor’s degree (B.A.) from a college or university in related filed. Experience - Proven project management experience in a fast-paced, client-centric environment, ideally in the translation or localization industry. - Knowledge of the translation industry and a keen interest in its technology, process, competitive landscape and emerging trends. - Demonstrated success at managing large accounts and/or projects. - Curiosity and creativity to question existing processes and approaches and innovate new ones. - Proven experience in development of processes and ideas. - Experience in financial management and budget to actual management. - Customer relationship management and business development skills to drive organic growth. - Must be available to travel for work related commitments Other relevant skills - Energy and a positive attitude with excellent interpersonal skills. - The ability to lead large, diverse, virtual teams. - Excellent Written and verbal communication skills. - Strong organizational and problem-solving skills. - Effective presentation skills. - Ability to build and maintain strong client relationships - Ability to manage multiple priorities in a time-sensitive and deadline-driven work environment - Ability to cope with high pressure caused by one or more project management elements such as quality, turnaround time, resource or budget constraint - Attention to details - Ability to learn and master quickly the technology, tools and processes required by the account - The ability to train a Project Coordinator on projects/processes Additional Job Details: Work hours to be in PST

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: This is a high-volume music content curation and quality control project. You will review content based on a set of digital music industry guidelines and music standards with a focus on Classical music. This position will require managing, aggregating, editing, and connecting metadata to ensure the best user experience. You will work with project managers on large-scale Classical as well as non-Classical data projects.- Passionate about Classical music user experience and familiar with major Classical music artists, composers and ensembles with a focus on Japanese Classical Music markets and industry. - Extensive proficiency in Classical music work and movement title formatting and cataloging - Knowledge of all genres and periods of and related to Classical music (from Gregorian Chant to present day compositions and solo works to opera) - Capacity to research and communicate Classical concepts effectively to problem solve and uphold strict quality control. - Native-level linguistic competency in Japanese is a must. - High proficiency in English - Working knowledge of French, German, Italian and Latin, with the ability to localize relevant Classical terminology into Japanese - Highly detail-oriented and feel comfortable multitasking and working in a dynamic environment. - Ability to prioritize a heavy workload while achieving exceptional quality. - Confident and collected disposition while performing under time constraints. - Ambitious self-starter who works well independently and as part of a team - Focused, upbeat, adaptable, and results oriented with a positive attitude - Proficient in use of productivity software (spreadsheets, word processors, database entry) - Technical and project management experience Additional Job Details: Preferred experience: - Real world experience in the Classical field e.g. industry, media, journalism, or retail. Education: - Master’s Degree or equivalent experience in Music Performance or Musicology preferred.

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: The Associate Test Engineer is responsible for assisting in the design and execution of test plans and ensuring software products meet quality standards. This role involves intermediate-level testing tasks and collaboration with team members.Tasks and Responsibilities not limiting to: - Develop and execute detailed test cases based on project requirements. - Identify, document, and track software defects using defect tracking tools. - Conduct functional, regression, and system-level testing with minimal supervision. - Assist in test planning, including analysing requirements and creating test scenarios. - Contribute to the improvement of testing processes and tools. - Coordinate with developers to communicate defects and support debugging efforts. - Perform basic configuration and maintenance of test environments. - Maintaining QA procedures on a per client/project basis. - ​Basic knowledge of image and/or video editing would be an added advantage, particularly for handling ART image tasks. - Maintaining quality plan for existing and new client needs. - Identifying testing problems and generating solutions for projects or processes. - Control and manage projects through systematic management skills and methods, assure all the testing projects going smoothly. - Trouble shooting in testing development and execution. Additional Job Details: Education: - Education: Bachelor’s degree in Computer Science, Software Engineering, or related field Experience: - 1-2 years Proficient in defect tracking tools, basic scripting knowledge is a plus. Skills & Knowledge: - Proficient in using defect tracking tools and test management systems. - Knowledge of testing methodologies and QA processes. - Basic scripting knowledge (e.g., Python, VBA) is a plus. - Strong analytical and problem-solving skills. - Excellent written and verbal communication skills.

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: The Quality Group Lead is responsible for delivering services and solutions to Welocalize customers. The Quality Group Lead will be accountable for a group of Quality Leads and Managers or manages a team of Quality Leads. The Quality Group Lead main objective is to ensure the quality team members in their group understand their client requirements, engage the global team in the fulfilment of those requirements, and craft and deliver client quality solutions. These solutions are based on the Welocalize Four Pillars of Customer Service, Quality, Innovation and Global Teamwork. The Quality Group Lead is accountable for achieving assigned Objectives and Key Results (OKRs) and achieving and exceeding financial performance of their group. (L2)MAIN DUTIES The following is a non-exhaustive list of accountabilities and responsibilities of a Quality Group Lead: Overall - In concert with Quality leadership and Quality Leads, define quarterly Group Quality OKRs in alignment with the company OKRs. - Ensure the Squads in their group are balanced in terms of quality workload and resources and ensure that there is bandwidth within the team. - Assist Quality Leads in measuring and reporting OKR result progress at the required cadence. - Proactively identify actions and opportunities to achieve and exceed objectives. - Ensure quality process, knowledge and process efficiencies are cross pollinated across the different Squads in their group. - Ensure the Squads in their group are aligned on quality strategies to achieve their OKRs and also the group is meeting the quality group OKRs. - Responsible for performance management (supervision, coaching, career development, and people activities such as time off and expense approval) of Squad leads in their group. - Utilize business intelligence to monitor Squads performance and assist Quality Leads to improve performance with regular cadence. - Monitor quality financial and operational metrics (KPIs). - Support Quality Leads on implementation and execution of quality initiatives resulting in increased customer satisfaction, operational leverage, increased profitability, and resource quality of deliverables. - Drive the adoption of existing and new production tools in compliance with defined processes and procedures. - Drive the initiatives outlined by the Quality Leadership Team. - Point of escalation for Quality Leads. - Adopt, implement, and govern agile processes and practices for quality. - Responsible for owning and auditing global processes to ensure standardization across all global Squad groups, also applicable to all initiatives outlined by the Quality Leadership Team. - Partner with the Sales Team in providing RFP responses and other support to nurture and win new business opportunities. And give guidance to the Quality Lead to support in this effort. - Support compliance efforts and quality audits. - Identify and establish the most efficient quality processes for new global and cross-functional service lines or for new service offerings. - May prepare and present on quality initiatives to clients as needed. - Where Leads may not be available for a particular Squad, the Group Lead will support the needs of that Squad. - Responsible for ensuring that their team is up to date on ISO processes and procedures and for support on new ISO certification. Operations Reporting Management - Productivity and Efficiency Reporting: Assist Quality Leads in monitoring, monthly reporting and implementing efficiency initiatives to improve and/or achieve cost targets. Team management - Motivate Quality Leads and Managers while supporting their growth and development through active engagement with the Career Framework & Organization Model. - Supervision, mentoring and coaching of Quality Leads and Managers on Agile. - Develops excellent followership across the company through sphere of influence. REQUIREMENTS Experience - Collaborative attitude and proven program management experience in a fast-paced, client-centric environment, ideally in the translation or localization industry. - Proven ability to lead large diverse teams, both local and remote. - Knowledge of the language services industry and a keen interest in its technology, process, competitive landscape, and emerging trends. - Has a wide knowledge of the principles, practices and processes in the entire Quality Team. - Experience with quality strategy and pragmatic approach focus on processes and problem solving. - Demonstrated success at managing large accounts and/or programs. - Risk assessme

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: JOB DESCRIPTION Job Title Business Development Director Department Sales Reports To Senior Director of Sales/Regional General Manager MAIN PURPOSE OF JOB The Business Development Director will work globally with production, marketing, operations management and senior leadership to acquire new business in the target territory. This individual is an important team member, contributing to the overall customer experience through a customer-centric sales methodology. The ideal candidate has solid business judgment with a track record of business development, solution selling and strong overall sales management. This position offers an unparalleled opportunity to leverage one’s understanding of enterprise sales inside one of the world’s leading localization companies. MAIN DUTIES As a Business Development Director for Welocalize, your responsibilities will include: - Making contact with clients to develop and maintain the healthy working relationship with Welocalize. - Working with the Program Directors, Enterprise Project Managers and/or Project Manager (PM) to create territory, account and opportunity plans, RFPs, SOWs, quotes and ensuring that administrative details are handled effectively and efficiently. - Working within and maintaining customer data in Salesforce.com, including but not limited to sales forecasts, plans, activities, opportunities, pipelines and related data. - Coordinating RFP/RFQ/RFI responses, as needed. - Ability to travel approximately 30%, including customer visits and attending industry events, as required. - Working in a global team defining the underlying value proposition and service offerings for existing clients and new client targets. - In conjunction with your manager, helping to generate a higher return on our sales and marketing efforts to produce a larger volume of target clients. - In conjunction with your manager and global team, moving opportunities along the sales process to help achieve closed sales above budget (up to and including closing). - Taking responsibility and accountability for designated clients, territories, verticals, horizontals, service offerings and projects. - Collaborating with the global team to define internal and external expectations, and aligning those to specific deliverables. REQUIREMENTS Education Level - Bachelor’s degree (B.A.) from a college or university a plus, related experience and/or training required. Experience - Experience in business-to-business sales experience in professional services and technology solutions strongly preferred. - Experience in closed sales in new business of Large Accounts, within the company or externally in a like industry and position. - An understanding of working in a customer-centric sales methodology. - A track record of lead generation, key account targeting, qualifying and closing new business including new and existing accounts. Other Skills - Experience of enterprise-level sales experience in the localization industry. - Demonstrated ability to create and execute on a successful business development strategy. - Demonstrated competence in working independently to structure, negotiate, and close multi-million dollar accounts with leading companies, particularly in the technology, manufacturing, consumer, travel/hospitality, and finance industries. - Strong analytical and quantitative skills; strong bias towards data-based decision making, and comfort with financial and operational analysis. - Excellent communication and persuasion skills; demonstrated success getting buy-in for innovative and bold projects. - Tenacity and sense of urgency; the ability to make things happen quickly with large, less nimble customers. KEY COMPETENCIES REQUIRED FOR THIS ROLE - Can Provide Persuasive communication - Shows good Negotiation Skills And Situational Awareness - Focuses on Building a credibility-based Relationship - Understands the importance of SMART objectives and is Results Orientated - Thinks Commercially and can interact with commercial people - Strong Company & Industry Awareness Additional Job Details: QUALIFICATIONS AND REQUIRED SKILLS: - Five years of enterprise-level, business-to-business sales experience in professional services and technology solutions to Fortune 500 and mid-market customers. - A minimum of two consecutive years of total closed sales in new business of $2 million/year, within the company or externally in a like industry and position. - An understanding and proven track record working in a customer-centric sales methodology. - A track record

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: Leads a program of AI training data projects at scale. Owns program-level strategy and delivery, manages a cross-functional team, and is the primary owner of the client relationship for the program. Partners closely with the Lead Quality Manager to keep quality consistent and drive continuous improvement across high-volume operations.Key Responsibilities - Program strategy & planning: Define program goals, roadmap, milestones, and operating model across multiple projects and vendors. - Team management: Lead a delivery team (PMs, Coordinators) with clear goals, capacity plans, coaching, and performance feedback. - Client ownership: Act as the day-to-day executive contact; run governance, planning, and QBR-style reviews; align scope, priorities, and change. - Quality partnership: Co-own quality outcomes with the Manager of Quality; align on guidelines, audits, acceptance criteria, and corrective actions. - Scale & throughput: Plan and secure rater/annotator capacity; optimize shifts, handoffs, automation, and tooling to meet high-volume targets. - Financial stewardship: Build and manage budgets, margins, and change orders; ensure commercial and delivery commitments stay aligned. - Risk, issue & change control: Maintain program RAID; lead root-cause analyses and remediation; escalate high-impact items with options and impact. - Process improvement & automation: Standardize SOPs, templates, and dashboards; pilot and scale automation with Ops Tech. - Compliance & security: Ensure policy adherence for data handling, privacy, and platform access across the program. - Stakeholder management: Coordinate with Sales/Account, Quality, Operations, and Vendor Management to meet client and business goals. Additional Job Details:

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: The goal of the role is to centralize communication between testers and Apple Language QA Leads and/or Client and assist Project Managers in coverage management. On top of regular tester’s duties (75% of allocated time), LTs coordinate, assess workload, and QA their language team’s deliverables. They become Client’s POC for linguistic matters, requests and feedback, and complementing Apple Language QA Lead duties.The Lead Tester is responsible for the overall quality of their language at an account level. The following is a non-exhaustive list of responsibilities and areas of ownership for this role: Linguistic tasks (75% of time allocated) • Reviewing, verifying, editing, scoring, translating, and reporting on copy across a broad scope of media and content types. • Perform full Quality Assurance (QA) on the different platforms, and testing environments (including Production), as required by each Project • Report and file bugs. Problem solve, provide clear suggestion/feedback, and effectively communicate critical information and describe issues. Coordinates the linguistic team (10% allocated time) • Reviews copy/loc and gives feedback to the linguists; communicates feedback received from 3rd party reviewers and client’s Language Leads • Support linguists in understanding corrections resulting from the arbitration process • Acts as liaison for terminology, style issues, product features & questions • Responds to testers’ queries • Supports linguists in asking any questions during production and escalates to Welocalize and/or client as needed • Profile matching and assigning work/content types to the linguistic team • Guide the linguistic team into identifying the root causes of issues and determining actions for improvement • Supports the onboarding of new linguists (when applicable) • Reviews and evaluates language tests of potential candidates • Identifies linguistic-specific training needs for content review teams; creates, maintains, and delivers the linguistic training program • Coaches and mentors linguists • Identifies challenges and underperformance and makes recommendations regarding reallocation of products, content or services • Communicates content reviewer team assignment preferences to PM team and flags to the Quality Team if linguists need to be replaced • Identifies and highlights workload or workflow issues and provides solutions to the Welocalize team Quality management planning and execution (10% of allocated time) • Works closely with the Welocalize Quality Department to monitor the overall linguistic quality and quality planning for the account • Defines and agrees on quality expectations per language • Supports the Quality Department in performing RCAs (root cause analysis) and designing corrective actions as necessary • Ensures language level quality oversight by KPI tracking and status reporting • Plans, performs and tracks LQAs , if applicable • Drives the arbitration process Client engagement (5% of allocated time) •Attends meetings with client’s linguistic teams to discuss quality and strategy (including corrections, requirements, clarify any misunderstandings/unclear corrections or requirements) and takes the lead on linguistic issues discussed • Documents meetings with client and follows up with linguists to make sure everybody is aligned • Liaison between the client and the broader Welocalize linguistic team • Ensures client’s feedback is implemented • Performs direct reviews with our client SMEs, where applicable Manages linguistic assets • Creates and maintains linguistic assets • Maintains client facing documentation • Communicates asset updates to linguistic team Additional Job Details:

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: In this exciting position, the Multimedia Content Reviewer will be localising and reviewing linguistic content in a language which they have a native level proficiency to ensure the highest quality of accuracy for customers using the world's foremost multimedia platforms. With time, the Multimedia Content Reviewer will become the cultural ambassador for their language market and will be expected to produce fully localized content and flag potential cultural issues with content types, wording and articulate suggestions to make all content appropriate and relevant for the target markets. The ideal candidate possesses a background in journalism or similar, has proven creative writing skills, and a keen attention to detail. In addition to that, we’re seeking candidates that are passionate about music, film and tech and have a knack for iOS and Mac OS devices.MAIN DUTIES The following is a non-exhaustive list of responsibilities and areas of ownership of the Multimedia Content Reviewer: - Localize, translate and adapt content of various categories (such as music, film, gaming and sports content) while adhering to writing style guide and guidelines - Write new copy for a range of multimedia products and services - Perform regular linguistic review of their own work as well as the work performed by other members of the localization team for all content types - Copy-edit and fact check content to ensure accuracy of content - Perform LQA (Localization QA) testing of any content published on live platforms (music and app descriptions, marketing material and marketing campaigns) - Conduct market-specific research on local content, product and terminology trends and best localization practices for the target audience in their market - Transcribe spoken content such as lyrics - Report on data and/or assets across a broad scope of media and content types - Review linguistic assessments, create training material and documents for new projects and ensure that other counterparts of the localization team are fully trained on terminology, style and best practices - Collaborate with the global language team via virtual meetings, emails on content review tasks to ensure calibrating terminology and style, understanding trends and market specific insights, translations based on the market team's needs REQUIREMENTS - BS/BA and 2+ years of work experience in the field of journalism, copywriting, or copyediting media content such as music, TV and applications with proof of writing samples - Experience in translation and localization of multimedia content - Ability to quickly detect issues and inconsistencies from a massive sea of content and make sound judgement calls based on information at hand - Is in tune and has a wide range of knowledge regarding music artists, TV and cinema, gaming and pop culture - Has the ability to own the language market and make confident linguistic decisions - Must be highly detail-oriented with the ability to multitask, prioritize and meet deadlines - Fluency in written and verbal English - Strong computer literacy; knowledge of iOS/macOS systems is a plus - Well capable of typing in their native level language using a local (English) keyboard - Ability to work independently and remotely - Collaborative; enjoys teamwork in a multicultural environment Additional Job Details:

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: We’re looking for a Growth Marketing Manager to own execution of revenue-driven marketing programs and help translate marketing strategy into consistent, high-quality output across campaigns, channels, and enablement. This role is execution-focused but highly collaborative. You’ll work closely with the Director of Marketing to turn priorities into campaigns, ensure marketing shows up clearly and consistently in the market, and help build systems that scale as the business grows. You’ll also support light social execution in partnership with the Director, grounded in pre-existing employer branding strategy, EVP, and commercial content pillars, ensuring social and employer brand activity remains consistent and well-integrated alongside GTM priorities. Growth & GTM Execution · Execute P0 / P1 go-to-market campaigns across web, paid, email, social, and partner channels · Translate strategy into: o Channel plans o Asset requirements o Execution timelines · Manage campaign delivery end-to-end, from brief to launch to iteration · Track and report on campaign performance, including engagement, conversion, and pipeline influence where applicable · Maintain consistency and quality across marketing channels and assets Website & SEO Execution · Create and update campaign landing pages and supporting website content · Partner with external agencies and internal stakeholders on SEO initiatives, including: o On-page optimizations o Content updates o Technical or structural audits, where relevant · Implement approved SEO recommendations and track resulting performance signals · Ensure website updates align with campaign goals, messaging, and conversion best practices Reporting & Performance Signals · Track and report on website, email and campaign performance using established metrics and tooling · Surface clear signals on: o What is performing well o What is underperforming o Where iteration or deprioritization is needed · Partner with the Director of Marketing to turn performance data into: o Campaign improvements o Execution learnings o Prioritization inputs · Ensure reporting is lightweight, consistent, and decision-oriented — not vanity-driven Sales & Solutions Enablement · Partner with Sales and Solutions teams to support launches, enablement materials, and campaign execution · Incorporate field feedback into improved structure, clarity, and delivery · Help ensure marketing assets are practical and usable in real customer conversations Social & Employer Brand Support · Support light social execution in partnership with the Director of Marketing using established employer branding strategy, EVP, and commercial content pillars · Draft and publish approved social copy related to: o Campaign launches o Events and announcements o Hiring and employer brand updates, as prioritized · Maintain a steady social cadence aligned with GTM and content priorities · Ensure employer brand activity is integrated into broader marketing execution rather than operating as a standalone effort Additional Job Details: What Success Looks Like · GTM campaigns launch on time with clarity and consistency · Marketing execution feels structured, intentional, and scalable · Social channels remain active, relevant, and aligned with priorities · Sales and Solutions teams feel supported with usable, timely assets · Employer brand presence is maintained without distracting from revenue motion Ideal Background · 5–8 years experience in B2B SaaS, AI, data, or adjacent technology · Proven experience executing growth or GTM campaigns end-to-end · Comfortable working cross-functionally and translating direction into execution · Strong organizational and communication skills · Detail-oriented, reliable, and performance-aware · Seeing around corners and grounding yourself in data is second nature

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: Job Title Linguistic QA Tester Department Staffing/Quality Management Reports To Vendor Project Manager MAIN PURPOSE OF JOB As a Linguistic QA Tester, you will primarily be proofreading and editing content already localized to your native language, making sure you catch any errors in the content, such as: grammar, typos, syntax, punctuation, capitalization, political incorrectness, inconsistencies, and extra spaces between words or characters. You will sometimes be translating content from English to your native language. You will also be checking UIs for functional issues.Job DescriptionWelocalize is seeking QA Tester/Proofreader in Chinese HK. You will be using devices to test a wide range of internally and externally facing applications and tools.We are looking for a candidate with a background in: Marketing, Journalism, Copy Editing, Writing and/or Localization.The tester will be conduct test cases, identify localization bugs, report them via an internal bug tracking system as well as verify the fixes once implemented. Job requirements: Austin, TX or Cupertino, CA (100% onsite, no remote work) W-2 (eligible for benefits based on hours worked) Monday-Friday (set hours) You must have a valid visa to work in the USA - Native-level fluency in their respective language (grammar, vocabulary, composition, punctuation) - Fluency in English (written and spoken) - Experience working in translation - Tech savvy, with experience testing web-based systems and applications on Mac OS X and iOS - Ability to prioritize linguistic issues and distinguish between a true must-fix and a nice-to-have - Experience working with test cases and test scripts - Experience with bug tracking systems - Ability to clearly articulate reproduction steps for a given issue and communicate critical information - Strong problem-solving skills - Ability to work independently and as part of a team - Ability to work with very diverse teams - Flexibility to work during non-business hours, weekends, and national/federal holidays - Ability to work under pressure in a fast-paced environment - Strong team ethic Additional Job Details: Languages needed: ZHHK Compensation: $28/h - Austin $35/h - Cupertino

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: Oversees multi-project portfolios for AI training data programs. Leads delivery and scale: capacity planning, vendor management, and process automation. Ensures quality is consistent across projects, drives performance improvements, and plans work jointly with the Sr. Quality Analyst. Oversees a portfolio of programs that deliver and scale Generative AI data operations, including capacity planning, vendor management, and process automation.”Key Responsibilities - Portfolio delivery: Plan and run a group of projects (collection, labeling, evaluation) end-to-end; set priorities, milestones, and handoffs across time zones. - Governance & reporting: Run cadence (status, risk, exec updates); align scope and budget with account and operations leads. - Capacity planning: Forecast and secure rater/annotator capacity; balance shifts, throughput, and skills across vendors and internal teams. - Quality consistency: Partner with the Sr. Quality Analyst on acceptance criteria, audits, and corrective actions; keep guidelines aligned across projects. - Process automation & tooling: Identify manual steps; pilot automation with Ops Tech (templates, scripts, RPA, API-driven flows); scale what works. - Vendor management: Set expectations, SLAs, and playbooks; review performance and drive improvements or changes as needed. - Financial control: Build and track budgets, burn, and margins; manage change orders to protect financial outcomes. - Risk, issue & change: Lead root-cause and action plans; escalate high-impact items with options and impact. - Client and stakeholder management: Lead planning and QBR-style reviews; explain results, risks, and next steps in clear terms. - Team enablement: Coach P1 PMs and C2–C3 Coordinators on planning, QA, and tools; support onboarding and skills growth (no formal line management required). - Compliance & security: Ensure data handling, privacy, and access controls are followed across all workstreams. - People Management: Gather feedback, provide training and coaching, foster team cohesion through team-building activities, conduct performance reviews, and support staffing and retention efforts. Additionally, collaborate with PST, Finance and recruiters for onboarding, offboarding, and addressing employee needs, while maintaining clear communication and updated SOPs to guide team. - Collaboration with Recruitment: Work closely with the recruiting team to manage hiring efforts by communicating requirements (e.g., language needs), upcoming projects, and candidate statuses. Review, evaluate, and select qualified candidates from recruiters and decide on next steps (e.g., assessments, interviews, or client presentation). - Additional Job Details: Education - Bachelor’s degree or equivalent experience in business, operations, data/engineering, or similar Experience - 2–3 years leading multi-project portfolios or large multi-workstream programs in AI data, content review, labeling/annotation, or related fields - Background in capacity planning, vendor coordination, and quality systems; experience piloting or scaling process automation is a plus Skills - Portfolio planning and governance across several projects at once - Clear communication with senior clients and internal leaders; runs planning and QBR-style reviews - Strong use of spreadsheets, PM/task boards, and basic BI; familiarity with SQL/ETL concepts is a plus - Sound judgment on scope, time, cost, and quality trade-offs - Negotiation and escalation to resolve risks, issues, and change - Coaching mindset; guides P1 PMs and C2–C3 Coordinators - Comfortable working with global, distributed teams (intermediate to advanced English) Additional Qualifications (P1+) - Near-native English with strong writing and editorial skills - Hands-on experience with generative AI tools (text, voice, or video) - Background in QA testing, rubric design, or AI safety/ethics evaluation - Familiarity with data-annotation platforms and model-evaluation tools - Ability to interpret code, datasets, and system workflows at a conceptual level (no coding required) - Able to work independently and manage workflows effectively in a remote environment - Multilingual ability beyond English Scope & Autonomy (P3 Alignment) - Owns outcomes for a portfolio of small/medium projects or a large multi-workstream program - Works independently; defines delivery approach and engages leaders for non-standard items - Joint planning and shared responsibility for quality and client

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: The Quality Program Lead is responsible for continuously improving customer quality experience and building close and trustworthy relationships with Welocalize customers. The Quality Program Lead is responsible for the quality strategy for the Squad based on the client requirements. The Quality Program Lead may guide a team of quality representatives to ensure fulfilment of those requirements. The quality strategy should always be based on the Welocalize Four Principles, Customer Obsession, Relentless Innovation, Winning Together and Commitment to Excellence. The Quality Program Lead leads the quality discussions with the customer in terms of overall quality strategy and in the planning of new quality initiatives. This role is accountable for achieving assigned Quality Objectives and Key Results (OKRs).MAIN TASKS & RESPONSIBILITIES The following is a non-exhaustive list of accountabilities and responsibilities of a Quality Program Lead: - In collaboration with Squad Lead and Quality Manager define quarterly Squad Quality OKRs in alignment with the company OKRs. - Define actions and coordinate quality representative responsibilities based on achieving OKR results. identify actions. - Oversee measurement and reports on Squad quality OKR result progress at the required cadence. - Proactively identify actions and opportunities to achieve and exceed objectives. - Design and lead implementation and delivery of client quality account strategy. - Monitor Squad quality metrics (KPIs). Oversee and support the Quality Manager in the implementation and execution of process improvements resulting in increased quality output, customer satisfaction, efficiency gains and resource quality of deliverables. - Oversee and lead quality issue management: client escalations, CAPAs initiatives, vendor performance or internal quality escalations. - Point of escalation for customer and Squad team members on quality issues. - Responsible for training of new quality team members on Squad and customer-specific instructions and processes. - In collaboration with the Partner Engagement Manager, support the quality team on supplier alignment on accounts managed by the Program Squad(s) on which they are assigned. - Lead supplier performance management efforts for continuous improvement. Supplier Performance is inclusive of OTD, time-to-accept task, language quality, adherence to instructions, etc. - Support Quality Manager or lead conversations with customers regarding quality while anticipating their needs, analyzing root causes, performing corrective and preventive actions, and escalating matters. - Own and support the Quality Manager in maintaining client-facing relevant documentation relating to language quality. - Oversee and support the setup of quality framework and account plan creation. - Support Quality Manager or lead communication of customer language & content type capacity needs to the Language Services Team. - Support the Quality Manager or lead collaboration with the Language Services Team to initiate a Quality Improvement Plan (QIP), RCAs or CAPAs, as needed. - Oversee regular quality measuring for clients with LQA SLAs/commitments. - Regularly prepare and present quality reporting to clients as needed. - Lead the development of customer initiatives, internal initiatives, or new processes and actively assess current processes to drive process improvements. - Where required support the Squad Group Lead in RFP or new business quality support requests. - Effectively manages escalation from their team in times when standard operating procedures are not able to address customer dissatisfaction. REQUIREMENTS - Flexible attitude and proven experience in a fast-paced, client-centric environment, ideally in the translation or localization industry. - Proven ability to lead diverse teams, both local and remote. - Demonstrated success at managing quality on large accounts and/or projects. - Has a wide knowledge of the principles, practices and processes in the entire Quality Team. - Knowledge of Translation Memory tools, Translation Management Systems and Machine Translation Post-editing processes and tools. - Excellent communication skills with the ability to present structured arguments to diverse audiences, incl. colleagues, customers and vendors, and influence others. - Knowledge of the language services industry and a keen interest in its technology, process, competitive landscape, and emerging trends. - Adept at data literacy; ability to understand and utilize data to make decisions.

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: This role involves managing translation and copy-editing tasks, ensuring high-quality linguistic deliverables for assigned projects or accounts. Responsibilities include coordinating with freelancers and agencies, maintaining language resources, resolving terminology queries, and collaborating with clients and internal teams to enhance workflow efficiency. The position also supports broader team efforts through editing, error arbitration, and active participation in quality initiatives.The following is a non-exhaustive list of responsibilities and areas of ownership for this role: - Performing copy-edit tasks on assigned projects or accounts - Performing on-demand translation tasks - Performing lead linguist role on assigned accounts - Taking ownership of deliveries that were translated internally or by external partners for one or more accounts into their target language - Preparing, managing and maintaining the language materials (including glossaries, Style Guides, work instruction) up to the quality standards and up to date as required by the account or project - Managing project-related queries - Ensuring good interaction among team members and resolving questions on terminology and language matters - Coordinating with freelancers, agencies and internal linguists on assigned projects or accounts - Testing and qualifying new freelancers and vendors as required - Developing and training of internal linguists/new and existing freelancers according to the accounts’ and Welocalize’s needs - Interacting with clients on linguistic matters as required - Participating in the development of new and improved working processes. Propose process improvements. - Meet or exceed the KPIs in terms of productivity, on time delivery, quality - Achieving the goals set by the team manager Additional Job Details: REQUIREMENTS Education Level University degree in Translation/Applied Languages/Linguistic Studies or equivalent combination of education and experience (University degree in other fields plus 2 years of full time experience in translation; OR 5 years of full time professional experience in translating) Experience and Skills - Fluent in English, both written and spoken - Native fluency in TARGET language - 8+ years of relevant experience in translation/localization/editing or content writing - 5+ years of review experience - Thorough understanding of the localization process - Excellent knowledge of terminology used various subject matters - Subject-matter expert within company for assigned content specialities, service lines and processes - Excellent user experience of standard CAT tools, e.g. XTM, SDL Studio and issue tracking and query management tools, e.g. JIRA - Ability to learn new localization tools and applications quickly - Excellent user experience of standard software, such as Windows and Office applications - Ability to give clear, concise and constructive feedback - Ability to coordinate internal and external translators - Excellent interpersonal, written and verbal communication skills - Ability and willingness to train/teach others and pass on knowledge. - Ability to work with tight deadlines - Excellent problem solving skills - Ability to effectively present information and respond to questions from groups of managers, clients, linguists - Ability, willingness and experience in communicating with customers at various levels - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists - Ability to work in a virtual team

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: We’re looking for an individual with strong technical video knowledge. Ideal candidates have backgrounds within the industry, in such areas as TV studio work, encoding houses, videography.Key Qualifications - Passion for digital video and knowledge of the film and TV industry - Possess a thorough working knowledge of common technical issues found in digital video and audio - Willingness to work in a high volume, fast-paced, and changing environment - 2-4 years experience working with digital video - Ability to take initiative and troubleshoot video/system playback issues and identify trends to propose short and long-term solutions - Track record of responding quickly and decisively to issues - Effective verbal and written communication skills Additional Job Details: The ideal candidate should have experience with some or all of the following: - Knowledge of subscription video content services and familiarity of their product offerings - Intermediate to advanced spreadsheet - Multilingual a plus but not required Primary Language - Native level fluency in Japanese Preferred languages - Fluency in English for day-to-day business communication and training

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: The Cloud Platform Engineer II is responsible for the design, implementation, and optimization of cloud-based infrastructure, CI/CD pipelines, integration and delivery of software across development and production environments and ensuring overall cloud infrastructure reliability. The Cloud Platform Engineer II promotes DevOps practices, ensures optimal performance, scalability, and availability of cloud infrastructure.Responsibilities - Design, deploy, and manage cloud infrastructure across our primary cloud providers (AWS/Azure/GCP) - Collaborate with development teams to create and implement cloud solutions aligned with best practices. - Support and troubleshoot CI/CD pipelines to streamline and automate software integration, testing, and deployment processes. - Ensure system reliability and performance for cloud infrastructure and manage incident response. - Collaborate with the Information Security team to develop and enforce strategies for ensuring the security of cloud environments. - Collaborate with development, QA, and operations teams to integrate DevOps practices and improve software delivery processes. - Evaluate tools and technologies to enhance automation, observability, and overall DevOps capabilities. - Promote best practices for version control, configuration management, and infrastructure as code. - Monitor and analyze system metrics and logs to proactively identify and resolve issues. - Manage deployment and rollback strategies to ensure minimal disruption during software releases. - Drive continuous improvement initiatives to optimize DevOps processes and increase efficiency. - Stay current with industry trends and advancements to ensure the team adopts modern, effective practices and tools. - Proactively develop clear solutions to moderately complex to complex problems. - Effectively initiate work with limited supervision on daily tasks. Experience Required (Minimum 3 years) - Degree in Computer Science, Information Technology, Software engineering or compensating experience in a related field. - Proven experience (minimum 3 years) in DevOps/Infrastructure roles, demonstrating expertise in managing complex projects and environments. - Extensive knowledge of CI/CD tools and practices, such as Github Actions, Jenkins, or TeamCity. - Experience with Infrastructure-as-code tools such as Terraform. - Experience with configuration management and version control systems, such as Git. - Proficiency in scripting and automation languages, such as Python, Bash, or PowerShell. - Strong understanding of containerization technologies. - In-depth understanding of application architecture, including microservices and serverless architectures. - Extensive experience with database systems, including design, deployment, and management of both SQL and NoSQL databases. - Proficiency in observability practices, including logging, tracing, and performance monitoring, to ensure system reliability and performance. - Ability to exercise considerable judgement and initiative within assigned responsibilities. - Excellent interpersonal, written, and verbal communication skills. - Experience collaborating with Software development and IT teams as a stakeholder. Other relevant skills - Agile experience desired - Excellent communication skills with the ability to influence others. - Excellent literacy skills both written and verbal. - Ability to adapt in a changing work environment. - Ability to consider multiple perspectives to devise the most suitable customer and account operational strategies. - Ability to think creatively. - Analytical skills with strong attention to detail. - Ability to manage multiple priorities in a fast-paced, time-sensitive, and deadline-driven work environment. - Ability to collaborate effectively within diverse remote teams. Additional Job Details:

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: The Quality Manager is the squad team member on a squad (s) responsible for supplier alignment and supplier performance on accounts owned by that squad. Performance includes, but is not limited to, on-time delivery, adherence to all client and project specific requirements, and defect-free deliverables. The role is managing service delivery quality to the client or managing tasks or initiatives. This role is responsible for engaging with the customer to understand capacity requirements and quality expectations and liaising with Language Services to ensure such requirements can be met. As part of ensuring adequate performance, the Quality Manager will monitor customer Objectives & Key Results (OKRs) and take necessary actions to ensure quality and on-time delivery targets are met. (P3)MAIN DUTIES The following is a non-exhaustive list of responsibilities and areas of ownership of a Quality Manager: - In collaboration with Partner Engagement Manager, responsible for supplier alignment on accounts managed by Program Squad(s) on which they are assigned. - Monitor supplier’s performance on accounts managed by Program Squad(s) on which they are assigned. Flag suppliers performing beneath client thresholds. Supplier performance is inclusive of OTD, time-to-accept task, language quality, adherence to instructions, etc. - Lead conversations with customers regarding quality while anticipating their needs, analyzing root causes, performing corrective and preventive actions, and escalation matters while maintaining client facing language quality relevant documentation relating to language quality. - Design and setup quality framework. Ensure maintenance of all language assets (glossaries, style guides, TMs, etc). - Communicate customer language & content type capacity needs to Language Services Team. - Engage Language Services team with requisite information necessary for recommendations of new or replacement resources for a client or program. - Customer point of contact for all language quality related matters. - Action when necessary to ensure quality SLA (client or Welocalize) is being met. - Act as escalation point for PMs when partners consistently miss deliverable due dates. Involve Language Services Team as needed. - Monitor and flag suppliers performing beneath defined thresholds on an account to Language Services Team. Performance is inclusive of OTD, time-to-accept task, language quality, adherence to instructions, etc. - Collaborate with Language Services Team to initiate Quality Improvement Plan (QIP), RCAs or CAPAs, as needed. If QIP is deemed unsuccessful, Language Services Team to inform Talent Procurement. - Ensure and execute and/or coordinate regular quality measuring for clients with LQA SLAs/commitments. - Perform Content Type Analysis as needed. - Ensure success of test translations by gathering and providing requisite information to Language Services team to carry out test translation process where needed. - Regularly prepare and present quality reporting to clients as needed. - Support the development of customer initiatives, internal initiatives, or new processes. Assess current processes to drive process improvements. - Where required, train suppliers on customer and customer-specific tools. REQUIREMENTS Experience - Proven experience in a fast-paced, client-centric environment, ideally in the translation or localization industry. - Experience and proven track record in Localization Vendor, Language or Quality Management. - Knows well the principles and practices used within Quality. - Experience with Translation Memory tools, Translation Management Systems and Machine Translation Post-editing processes and tools. - Excellent communication skills with the ability to present structured arguments to diverse audiences, incl. colleagues, customers and vendors, and influence others - Knowledge of the language services industry and a keen interest in its technology, process, competitive landscape, and emerging trends. - Adept at data literacy; ability to understand and utilize data to make decisions. - Strong in problem solving with attention to time constraints while being accountable for the quality of the deliverables. - Flexible attitude with the ability to manage multiple priorities in a fast-paced, time-sensitive, and deadline-driven work environment. - Problem-solving mindset that can proactively assess and mitigate risk. Creative thinking in identifying areas for improvement is desirable. - Solves standard situations independently in-line with company

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: Job Title Project Manager Department Project Management Reports To Life Sciences Program Manager MAIN PURPOSE OF JOB The Project Manager is responsible for ensuring the successful planning, execution, tracking, delivery and closure of client projects. The Project Manager works with the client to understand requirements and engages the global team in the fulfilment of these requirements, crafting client solutions based on the Welocalize Four Pillars of Customer Service, Quality, Innovation and Global Teamwork. The ideal candidate is a driven but steady individual, capable of building relationships across the entire project team, with the flexibility and energy to thrive in a dynamic environment.MAIN DUTIES The following is a non-exhaustive list of responsibilities and areas of ownership of the Project Manager: - Project planning, scoping, requirements gathering and validation with client. - Identifying and working with the relevant client and internal stakeholders to plan and resource projects appropriately in terms of quality, cost, and schedule requirements. - Risk analysis and contingency planning (plan-do-check-act cycle). - Leading the internal and external team to successful execution and delivery of client projects - Creating schedule and monitoring timeliness of delivery. - Managing the budget and controlling project costs. - Establishing and nurturing relationships with the customer, internal teams and external suppliers. - Overseeing project activities and ensuring resolution to any problems that may arise (corrective and preventive action). - Actively seeking ways to optimize delivery, client satisfaction, quality and profitability. - Reporting, both in written and verbal form, to internal and external stakeholders regarding Project scope, financials, progress and status, formally and on an ad-hoc basis as required. - Ensuring finance systems are kept up to date and accurate. - Process documentation and knowledge management. - Ensuring profit of project is maintained through the management of margin. Measures of success - Delivery of services in line with core KPIs for project management, which include but are not limited to: - client satisfaction; - on-time delivery; - cost control and profitability; - revenue throughput; - Client growth. REQUIREMENTS Education Level - Bachelor’s degree (B.A.) from a college or university in related filed. Experience - Proven project management experience in a fast-paced, client-centric environment, ideally in the translation or localization industry. - Knowledge of the translation industry and a keen interest in its technology, process, competitive landscape and emerging trends. - Demonstrated success at managing large accounts and/or projects. - Curiosity and creativity to question existing processes and approaches and innovate new ones. - Proven experience in development of processes and ideas. - Experience in financial management and budget to actual management. - Customer relationship management and business development skills to drive organic growth. - Must be available to travel for work related commitments Other relevant skills - Energy and a positive attitude with excellent interpersonal skills. - The ability to lead large, diverse, virtual teams. - Excellent Written and verbal communication skills. - Strong organizational and problem-solving skills. - Effective presentation skills. - Ability to build and maintain strong client relationships - Ability to manage multiple priorities in a time-sensitive and deadline-driven work environment - Ability to cope with high pressure caused by one or more project management elements such as quality, turnaround time, resource or budget constraint - Attention to details - Ability to learn and master quickly the technology, tools and processes required by the account - The ability to train a Project Coordinator on projects/processes Additional Job Details: Night shift required

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: Job Title Translator Department Language Group Reports To Translation Lead MAIN PURPOSE OF JOB Translator is a key position at Welocalize because of the fact that we, a localization company whose core business is software localization and technical translation, are "translating" IT products by a real meaning. About 40% of Welocalize staff hold this position and their performance decides the health of the company. Translator is also a position that brings up talents for other roles in the company, not only for language related jobs but also for management and business.MAIN DUTIES The following is a non-exhaustive list of responsibilities and areas of ownership of a Translator: - Perform translations in various translation tools for assigned clients and projects - Translate various types of content, e.g. marketing, help, UI, or regulated content - Support the team with copy-edit tasks on selected content types - Master the standard CAT tools and tools associated with translation work for internal clients (e.g. tools for creating queries or checking the live UI elements) - Precisely follow the established translation process, e.g. always raise queries when there is a need to - Precisely follow the style guide and overall client requirements - Improve based on the corrections made by senior team members as well as the client reviewers - Keep track of personal error statistics and work on the weak spots - Take part in the internal trainings and the ones organized by the clients - Participate in the error arbitration process - Meet the KPIs in terms of productivity, on time delivery and quality - Take part in the internal quality meetings and the quality calls organized by the client for the whole team - Constantly analyze own gaps and think of what assistance the senior members can provide to help address those - Meet the goals set by the team manager Performance Measures - Hourly and daily productivity - On time delivery - Quality scores Overall Performance - Translator's overall performance, including but not limited to one's attitude toward work, sense of responsibility, communication skills, team work spirit and attendance, will be appraised by Team Lead. Translators need to clearly and consistently meet expected performance results. REQUIREMENTS Education Level - University degree in Translation/Applied Languages or equivalent combination of education and experience - Fluent in host language, both written and spoken, fluent in respective translated language, both written and spoken Experience & Relevant Skills - Native-level in Irish Gaelic and English, both written and spoken - 2-4 years of experience in translation/localization/editing or content writing - Good understanding of the localization process - Good user experience of standard software, such as Windows and Office applications. Experience with CAT tools. - Ability to learn new localization tools and applications quickly - Excellent interpersonal, written and verbal communication skills - Ability to work with tight deadlines - Ability to effectively present information and respond to questions from groups of managers, clients, customers, linguists - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. - Fast learner, motivated, versatile - Ability to work with a remote team Additional Job Details: MAIN DUTIES The following is a non-exhaustive list of responsibilities and areas of ownership of a Junior Translator: - Perform translations in one or more translation tools for assigned clients and projects - Translate various types of content, e.g. marketing, help, UI, or regulated content - Master the standard CAT tools and tools associated with translation work for internal clients (e.g. tools for creating queries or checking the live UI elements) - Precisely follow the established translation process, e.g. always raise queries when there is a need to - Precisely follow the style guide and overall client requirements - Improve based on the corrections made by senior team members as well as the client reviewers - Keep track of personal error statistics and work on the weak spots - Take part in the internal trainings and the ones organized by the clients - Participate in the error arbitration process - Meet the KPIs in terms of productivity, on time delivery and quality - Take part in the int

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: In this exciting position, the Multimedia Content Reviewer will be writing and reviewing linguistic content in a language which they have a native level proficiency to ensure the highest quality of accuracy for customers using the world's foremost multimedia platforms. With time the Multimedia Content Reviewer will become the cultural ambassador for their language market and will be expected to produce fully localized content and flag potential cultural issues with content types, wording and articulate suggestions to make all content appropriate and relevant for the target markets. The ideal candidate possesses a background in journalism or similar, has proven creative writing skills, and a keen attention to detail. In addition to that, we’re seeking candidates that are passionate about music, film and tech and have a knack for iOS and Mac OS devices.MAIN DUTIES The following is a non-exhaustive list of responsibilities and areas of ownership of the Multimedia Content Reviewer: - Localize, translate and adapt content of various categories (i.e. multimedia, legal, technical, marketing etc.) while adhering to writing style guide and guidelines - Write new copy for a range of multimedia products such as music, TV and app store apps, video on-demand and game subscriptions services. - Perform regular linguistic review of their own work as well as the work performed by other members of the localization team for all content types. - Copy-edit and fact check content to ensure accuracy of content - Perform LQA (Localization QA) testing of any content published on live platforms (music and app descriptions, marketing material and marketing campaigns). - Conducts market-specific research on local content treatment, content, product and terminology trends and best localization practices for the target audience in their market. - Transcribe spoken content such as lyrics - Report on data and/or assets across a broad scope of media and content types. - Review linguistic assessments, create training material and documents for new projects and ensure that other counterparts of the localization team are fully trained on terminology, style and best practices - Collaborate with global language team via virtual meetings, emails on content review tasks to ensure calibrating terminology and style, understanding trends and market specific insights, translations based on the market team's needs. REQUIREMENTS - BS/BA and 2+ years of work experience in the field of journalism, copywriting, or copyediting media content such as music, TV and applications with proof of writing samples - Experience in translation and localization of multimedia content - Ability to quickly detect issues and inconsistencies from a massive sea of content and make sound judgement calls based on information at hand - Is in tune and has a wide range of knowledge music artists, TV and cinema, gaming and pop culture - Has ability to own language market and make confident linguistic decisions - Must be highly detail-oriented with ability to multitask, prioritize and meet deadlines - Fluency in written and verbal English - Strong computer literacy, knowledge of iOS/ macOS systems a plus - Well capable of typing in their native level language using a local (English) keyboard - Ability to work independently and remotely - Collaborative; enjoys teamwork in a multicultural environment Additional Job Details:

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: Welo Data is an award-winning localization and AI data company. We run some of the world’s largest AI model relevance rating programs. This will play a crucial role in analyzing and improving AI-driven online advertising platforms. This role will help establish benchmarks and guidelines for data used to train AI models, particularly in areas lacking defined standards. That means you will be shaping the future of web-based advertising and AI models.MAIN DUTIES The following is a non-exhaustive list of responsibilities and areas of ownership of an Expert Rater - Rate Client-provided ads following pre-defined guidelines - Evaluate advertisements based on specific quality, relevance, and compliance criteria provided by the client. - Ensure ratings are objective, consistent, and aligned with the predefined rating standards. - Identify any guideline ambiguities and apply critical thinking when assessing borderline cases. - Maintain a high level of accuracy and efficiency, meeting daily/weekly rating quotas. - Review and refine rating guidelines, identifying areas for improvement and recommending updates to enhance accuracy, consistency, and overall rating quality. - Curate high-quality datasets ("golden sets") by selecting and validating top-tier rated ads, which can serve as benchmarks for AI model training and human rater calibration. - Collaborate with cross-functional teams (e.g., quality assurance, data analysts, and AI training teams) to ensure rating processes align with evolving industry and client needs. - Analyse trends and patterns in ad ratings, providing insights that contribute to guideline optimizations and overall rating effectiveness. - Assist in training and mentoring new raters, ensuring they understand guidelines and best practices for accurate evaluations. REQUIREMENTS Experience - Have experience in AI model relevance, such as data labeling, linguistic annotation, relevance rating, etc. - Are analytical and data-driven with a proven track-record of data-based decision making - Have a strong interest and understanding of digital marketing and advertising, especially as it relates to artificial intelligence - Can effectively summarize complex information, questions, and solutions for various audiences Have experience researching and gathering insights, and understanding complex problems across a variety of topics - Can defining, explain, and defend their points of view in group discussions - Are comfortable reviewing and discussing a variety of topics – you do not need to have expertise on the topics, but willingness to research and understand to support consensus decisions is vital - Are comfortable with ambiguity in guidelines, workflows, and processes, and are motivated to help establish those systems Requirements - Native level fluency in the target language - Excellent understanding of both written & spoken English - A 4 year university degree and/or or at least 2 years work experience in one or more of the following: AI-based relevance rating, marketing/advertising, linguistics, content creation, writing, tech-related quality assurance, data labeling, or linguistic annotation. Additional Job Details:

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: The Localization Engineer - I takes ownership of intermediate-level localization tasks and processes. They work independently on smaller projects while supporting senior engineers on more complex assignments, contributing significantly to the execution and quality of localized deliverables.Tasks and Responsibilities not limited to: Customer Delivery • Plan and execute intermediate localization workflows, ensuring timely and high-quality deliverables. • Independently manage Translation Memory (TM) setup and optimize localization tools for efficiency. • Develop basic scripts to automate routine localization tasks. • Assist in designing and implementing new processes and improvements in collaboration with senior team members. Quality Assurance • Conduct thorough QA checks to ensure linguistic and functional accuracy of localized products. • Monitor and report on localization quality metrics and suggest improvement measures. • Troubleshoot and resolve moderately complex technical localization issues. Collaboration and Knowledge Sharing • Provide guidance and support to junior team members on localization tools and processes. • Act as a point of contact for internal and external stakeholders for defined tasks. • Collaborate with senior engineers to ensure effective delivery of large-scale localization projects. Additional Job Details: Education: - Education: Bachelor's degree from an accredited institute of higher education, or, Associates degree plus 1+ year work experience in a technical or engineering role. Experience: - 2+ years of experience in technical, project management, or IT/support roles. Skills & Knowledge: - Proficiency in using localization tools like Trados, Passolo, Memsource/Phrase, XTM Cloud, or memoq. - Proficient in at least one programming/scripting language. - Excellent troubleshooting and analytical skills. - Effective communication and teamwork skills in a global environment. - Review and improve standard operating procedures. - Analyse and scope file engineering requirements to deliver localization projects. - Manage work offers in an online dashboard and self-manage capacity and utilization to ensure greater than 90% on-time delivery performance.

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: In this exciting position, the Multimedia Content Reviewer will be writing and reviewing linguistic content in a language which they have a native level proficiency to ensure the highest quality of accuracy for customers using the world's foremost multimedia platforms. With time the Multimedia Content Reviewer will become the cultural ambassador for their language market and will be expected to produce fully localized content and flag potential cultural issues with content types, wording and articulate suggestions to make all content appropriate and relevant for the target markets. The ideal candidate possesses a background in journalism or similar, has proven creative writing skills, and a keen attention to detail. In addition to that, we’re seeking candidates that are passionate about music, games, film and sports.MAIN DUTIES The following is a non-exhaustive list of responsibilities and areas of ownership of the Multimedia Content Reviewer: - Localize, translate and adapt content of various categories (such as music, film, gaming and sports content) while adhering to writing style guide and guidelines - Write new copy for a range of multimedia products such as music, TV and apps, video on-demand and game subscriptions services. - Perform regular linguistic review of their own work as well as the work performed by other members of the localization team for all content types. - Copy-edit and fact check content to ensure accuracy of content - Perform LQA (Localization QA) testing of any content published on live platforms (music and app descriptions, marketing material and marketing campaigns). - Conducts market-specific research on local content treatment, content, product and terminology trends and best localization practices for the target audience in their market. - Transcribe spoken content such as lyrics - Report on data and/or assets across a broad scope of media and content types. - Review linguistic assessments, create training material and documents for new projects and ensure that other counterparts of the localization team are fully trained on terminology, style and best practices - Collaborate with global language team via virtual meetings, emails on content review tasks to ensure calibrating terminology and style, understanding trends and market specific insights, translations based on the market team's needs. REQUIREMENTS - BS/BA and 2+ years of work experience in the field of journalism, copywriting, or copyediting media content such as music, TV and applications with proof of writing samples - Experience in translation and localization of multimedia content - Ability to quickly detect issues and inconsistencies from a massive sea of content and make sound judgement calls based on information at hand - Is in tune and has a wide range of knowledge music artists, TV and cinema, gaming and pop culture - Has ability to own language market and make confident linguistic decisions - Must be highly detail-oriented with ability to multitask, prioritize and meet deadlines - Fluency in written and verbal English - Strong computer literacy, knowledge of iOS/ macOS systems a plus - Well capable of typing in their native level language using a local (English) keyboard - Ability to work independently and remotely - Collaborative; enjoys teamwork in a multicultural environment Additional Job Details:

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: The Generative AI Analyst role focuses on creatively developing and maintaining prompts, responses, and datasets to support cutting-edge machine learning tools and large language models (LLMs). This position involves collaboration with internal teams and third-party firms, contributing to labeling initiatives, and training teams on best practices for LLM development.Responsibilities: - Creatively write prompts and responses across a diverse range of topics. - Lead labeling initiatives with third-party firms and internal customers. - Develop and update detailed guidelines and specifications for stakeholders. - Train teams on best practices for creating large language models and datasets. Additional Job Details: Requirements: - Native-level English proficiency with excellent written and verbal communication skills. - Bilingual proficiency in one or more of the following languages: Korean, Japanese, Mandarin, Spanish, German, or French. - Self-driven, motivated, and enthusiastic about working on state-of-the-art machine learning tools. - Domain knowledge in any specialized field (e.g., Finance, STEM). - 4-year accredited college degree or equivalent experience. Ways to Stand Out: - College degree or experience in Linguistics, English Literature, Creative Writing, Journalism, or relevant domain knowledge (e.g., Law, Medical, Math, Coding). - Strong understanding of large language models and reinforcement learning from human feedback (RLHF). - Experience in labeling and tagging prompts/tasks for deep neural networks (DNN). - QA/testing experience. - Basic Python scripting skills.

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: This role involves managing translation and copy-editing tasks, ensuring high-quality linguistic deliverables for assigned projects or accounts. Responsibilities include coordinating with freelancers and agencies, maintaining language resources, resolving terminology queries, and collaborating with clients and internal teams to enhance workflow efficiency. The position also supports broader team efforts through editing, error arbitration, and active participation in quality initiatives.The following is a non-exhaustive list of responsibilities and areas of ownership for this role: - Performing copy-edit tasks on assigned projects or accounts - Performing on-demand translation tasks - Performing lead linguist role on assigned accounts - Taking ownership of deliveries that were translated internally or by external partners for one or more accounts into their target language - Preparing, managing and maintaining the language materials (including glossaries, Style Guides, work instruction) up to the quality standards and up to date as required by the account or project - Managing project-related queries - Ensuring good interaction among team members and resolving questions on terminology and language matters - Coordinating with freelancers, agencies and internal linguists on assigned projects or accounts - Testing and qualifying new freelancers and vendors as required - Developing and training of internal linguists/new and existing freelancers according to the accounts’ and Welocalize’s needs - Interacting with clients on linguistic matters as required - Participating in the development of new and improved working processes. Propose process improvements. - Meet or exceed the KPIs in terms of productivity, on time delivery, quality - Achieving the goals set by the team manager Additional Job Details: REQUIREMENTS Education Level University degree in Translation/Applied Languages/Linguistic Studies or equivalent combination of education and experience (University degree in other fields plus 2 years of full time experience in translation; OR 5 years of full time professional experience in translating) Experience and Skills - Fluent in English, both written and spoken - Native fluency in TARGET language - 8+ years of relevant experience in translation/localization/editing or content writing - 5+ years of review experience - Thorough understanding of the localization process - Excellent knowledge of terminology used various subject matters - Subject-matter expert within company for assigned content specialities, service lines and processes - Excellent user experience of standard CAT tools, e.g. XTM, SDL Studio and issue tracking and query management tools, e.g. JIRA - Ability to learn new localization tools and applications quickly - Excellent user experience of standard software, such as Windows and Office applications - Ability to give clear, concise and constructive feedback - Ability to coordinate internal and external translators - Excellent interpersonal, written and verbal communication skills - Ability and willingness to train/teach others and pass on knowledge. - Ability to work with tight deadlines - Excellent problem solving skills - Ability to effectively present information and respond to questions from groups of managers, clients, linguists - Ability, willingness and experience in communicating with customers at various levels - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists - Ability to work in a virtual team

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: Leads strategic quality planning and cross-program optimization. Drives standardization, process automation, training, and client-focused quality solutions. Joint planning and shared responsibility with the Sr. Ops Manager.Key Responsibilities - Own portfolio-level QA frameworks and rubrics; keep alignment across programs and regions. - Lead automation and tooling roadmap with Ops Tech/Product (templates, scripts, API/RPA pilots). - Run systemic RCAs across programs; set cross-cutting corrective actions with measurable outcomes. - Design enablement programs (bootcamps, certification paths) and evaluate effectiveness. - Champion data quality metrics; define thresholds and guidance for model training/eval tasks. - Lead client/exec reviews on quality; translate insights into roadmap and investments. - Mentor P2/P1; guide C2–C3 growth in quality craft and reporting standards. - Ensure audit readiness and drive continuous improvement culture. Additional Job Details: Education - Bachelor’s degree or equivalent experience in Business, Operations, Quality, or Data/Engineering. Experience - 2–3 years in quality/ops; 2+ years leading managers/pods or complex workstreams. Skills - Portfolio planning and governance; financial awareness. - Executive-ready communication; strong negotiation. - Advanced analysis (spreadsheets, BI); SQL/ETL familiarity a plus. - Change leadership, standardization, and automation at scale. Additional Qualifications (P1+) - Near-native English with strong writing and editorial skills. - Hands-on with generative AI tools (text/voice/video). - Background in QA testing, rubric design, or AI safety/ethics evaluation. - Familiarity with data-annotation platforms and model-evaluation tools. - Ability to interpret code/datasets/workflows at a conceptual level (no coding required). - Works independently and manages workflows effectively in a remote setup. - Multilingual ability beyond English. Scope & Autonomy - Owns outcomes for a portfolio of quality programs; sets methods and standards. - Works independently; escalates only non-standard/high-impact items. - Joint planning with Sr. Ops Manager for quality and client outcomes.

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: Leads strategic quality planning and cross-program optimization. Drives standardization, process automation, training, and client-focused quality solutions. Joint planning and shared responsibility with the Sr. Ops Manager.Key Responsibilities - Own portfolio-level QA frameworks and rubrics; keep alignment across programs and regions. - Lead automation and tooling roadmap with Ops Tech/Product (templates, scripts, API/RPA pilots). - Run systemic RCAs across programs; set cross-cutting corrective actions with measurable outcomes. - Design enablement programs (bootcamps, certification paths) and evaluate effectiveness. - Champion data quality metrics; define thresholds and guidance for model training/eval tasks. - Lead client/exec reviews on quality; translate insights into roadmap and investments. - Mentor P2/P1; guide C2–C3 growth in quality craft and reporting standards. - Ensure audit readiness and drive continuous improvement culture. Additional Job Details: Education - Bachelor’s degree or equivalent experience in Business, Operations, Quality, or Data/Engineering. Experience - 2–3 years in quality/ops; 2+ years leading managers/pods or complex workstreams. Skills - Portfolio planning and governance; financial awareness. - Executive-ready communication; strong negotiation. - Advanced analysis (spreadsheets, BI); SQL/ETL familiarity a plus. - Change leadership, standardization, and automation at scale. Additional Qualifications (P1+) - Near-native English with strong writing and editorial skills. - Hands-on with generative AI tools (text/voice/video). - Background in QA testing, rubric design, or AI safety/ethics evaluation. - Familiarity with data-annotation platforms and model-evaluation tools. - Ability to interpret code/datasets/workflows at a conceptual level (no coding required). - Works independently and manages workflows effectively in a remote setup. - Multilingual ability beyond English. Scope & Autonomy - Owns outcomes for a portfolio of quality programs; sets methods and standards. - Works independently; escalates only non-standard/high-impact items. - Joint planning with Sr. Ops Manager for quality and client outcomes.

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: Leads strategic quality planning and cross-program optimization. Drives standardization, process automation, training, and client-focused quality solutions. Joint planning and shared responsibility with the Sr. Ops Manager.Key Responsibilities - Own portfolio-level QA frameworks and rubrics; keep alignment across programs and regions. - Lead automation and tooling roadmap with Ops Tech/Product (templates, scripts, API/RPA pilots). - Run systemic RCAs across programs; set cross-cutting corrective actions with measurable outcomes. - Design enablement programs (bootcamps, certification paths) and evaluate effectiveness. - Champion data quality metrics; define thresholds and guidance for model training/eval tasks. - Lead client/exec reviews on quality; translate insights into roadmap and investments. - Mentor P2/P1; guide C2–C3 growth in quality craft and reporting standards. - Ensure audit readiness and drive continuous improvement culture. Additional Job Details: Education - Bachelor’s degree or equivalent experience in Business, Operations, Quality, or Data/Engineering. Experience - 2–3 years in quality/ops; 2+ years leading managers/pods or complex workstreams. Skills - Portfolio planning and governance; financial awareness. - Executive-ready communication; strong negotiation. - Advanced analysis (spreadsheets, BI); SQL/ETL familiarity a plus. - Change leadership, standardization, and automation at scale. Additional Qualifications (P1+) - Near-native English with strong writing and editorial skills. - Hands-on with generative AI tools (text/voice/video). - Background in QA testing, rubric design, or AI safety/ethics evaluation. - Familiarity with data-annotation platforms and model-evaluation tools. - Ability to interpret code/datasets/workflows at a conceptual level (no coding required). - Works independently and manages workflows effectively in a remote setup. - Multilingual ability beyond English. Scope & Autonomy - Owns outcomes for a portfolio of quality programs; sets methods and standards. - Works independently; escalates only non-standard/high-impact items. - Joint planning with Sr. Ops Manager for quality and client outcomes.

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: The goal of the role is to centralize communication between testers and Apple Language QA Leads and/or Client and assist Project Managers in coverage management. On top of regular tester’s duties (75% of allocated time), LTs coordinate, assess workload, and QA their language team’s deliverables. They become Client’s POC for linguistic matters, requests and feedback, and complementing Apple Language QA Lead duties.The Lead Tester is responsible for the overall quality of their language at an account level. The following is a non-exhaustive list of responsibilities and areas of ownership for this role: Linguistic tasks (75% of time allocated) • Reviewing, verifying, editing, scoring, translating, and reporting on copy across a broad scope of media and content types. • Perform full Quality Assurance (QA) on the different platforms, and testing environments (including Production), as required by each Project • Report and file bugs. Problem solve, provide clear suggestion/feedback, and effectively communicate critical information and describe issues. Coordinates the linguistic team (10% allocated time) • Reviews copy/loc and gives feedback to the linguists; communicates feedback received from 3rd party reviewers and client’s Language Leads • Support linguists in understanding corrections resulting from the arbitration process • Acts as liaison for terminology, style issues, product features & questions • Responds to testers’ queries • Supports linguists in asking any questions during production and escalates to Welocalize and/or client as needed • Profile matching and assigning work/content types to the linguistic team • Guide the linguistic team into identifying the root causes of issues and determining actions for improvement • Supports the onboarding of new linguists (when applicable) • Reviews and evaluates language tests of potential candidates • Identifies linguistic-specific training needs for content review teams; creates, maintains, and delivers the linguistic training program • Coaches and mentors linguists • Identifies challenges and underperformance and makes recommendations regarding reallocation of products, content or services • Communicates content reviewer team assignment preferences to PM team and flags to the Quality Team if linguists need to be replaced • Identifies and highlights workload or workflow issues and provides solutions to the Welocalize team Quality management planning and execution (10% of allocated time) • Works closely with the Welocalize Quality Department to monitor the overall linguistic quality and quality planning for the account • Defines and agrees on quality expectations per language • Supports the Quality Department in performing RCAs (root cause analysis) and designing corrective actions as necessary • Ensures language level quality oversight by KPI tracking and status reporting • Plans, performs and tracks LQAs , if applicable • Drives the arbitration process Client engagement (5% of allocated time) •Attends meetings with client’s linguistic teams to discuss quality and strategy (including corrections, requirements, clarify any misunderstandings/unclear corrections or requirements) and takes the lead on linguistic issues discussed • Documents meetings with client and follows up with linguists to make sure everybody is aligned • Liaison between the client and the broader Welocalize linguistic team • Ensures client’s feedback is implemented • Performs direct reviews with our client SMEs, where applicable Manages linguistic assets • Creates and maintains linguistic assets • Maintains client facing documentation • Communicates asset updates to linguistic team Additional Job Details:

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: Owns quality assurance, workforce planning, and training programs for AI training data delivery on multiple small projects or one large strategic project. Improves performance, compliance, and processes across multiple projects. Partners with the Senior Quality Analyst to share accountability for client outcomes and team performance. “Owns quality, workforce, and training programs that scale Generative AI data operations, driving performance, compliance, and process improvement across a project.”Key Responsibilities - Quality Assurance: Monitor QA plans in partnership with Quality team (sampling, audits, acceptance criteria). Track risks of defects, lead corrective actions, and prevent recurrences. - Workforce Planning: Forecast capacity needs; schedule shifts and handoffs; align vendors and internal teams to meet volume and turnaround targets. - Training Programs: Build and deliver training and certification for raters/annotators and coordinators; update materials as guidelines change. - Performance Management: Maintain dashboards for throughput, quality, productivity, and cost; turn data into clear actions for improvement. - Compliance & Security: Ensure policy adherence on data handling, privacy, safety, and platform access; support audits and remediation. - Process Improvement: Standardize SOPs and checklists; remove bottlenecks; pilot small changes that improve speed, quality, or cost. - Stakeholder & Client Support: Join client reviews with the Quality Manager and PMs; explain quality results, risks, and next steps. - Team Development: Coach Coordinators (C2–C3) and Associate PMs (P1) on QA, workflows, and tools; support onboarding and skills growth. - Team Management: Manage employee attendance, conduct individual performance reviews and support contract renewals. - Risk & Change Control: Keep risk/issue logs; manage change requests that impact quality, capacity, or training; escalate high-impact items with options. Additional Job Details: Education - Bachelor’s degree or equivalent experience in business, data/operations, engineering, or related fields Experience - 2+ years in project/operations delivery with hands-on QA and workforce planning (AI data, content review, labeling/annotation, or adjacent domains) - Experience running trainings and coordinating multi-team delivery Skills - Planning and organization across multiple projects (quality, workforce, and training tracks) - Clear communication with clients and internal partners; confident in reviews and governance forums - Solid use of spreadsheets, PM/task boards, and basic BI; familiarity with ETL concepts is a plus - Practical QA know-how (sampling, audits, acceptance criteria) and continuous-improvement mindset - Capacity planning, scheduling, and vendor coordination - Coaching for C2–C3 Coordinators and P1s; gives day-to-day guidance - Confident escalation and negotiation to resolve risks, issues, and scope questions - Comfortable working with global, distributed teams (intermediate to advanced English) Additional Qualifications (P1+) - Near-native English with strong writing and editorial skills - Hands-on experience with generative AI tools (text, voice, or video) - Background in QA testing, rubric design, or AI safety/ethics evaluation - Familiarity with data-annotation platforms and model-evaluation tools - Ability to interpret code, datasets, and system workflows at a conceptual level (no coding required) - Able to work independently and manage workflows effectively in a remote environment - Multilingual ability beyond English Scope & Autonomy (P2 Alignment) - Leads quality, workforce, and training programs across multiple projects; influences delivery outcomes without formal line management - Works independently within scope, budget, compliance, and quality guardrails; escalates exceptions - Shares accountability for client results and team performance with the Quality Manager

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: Welocalize is seeking Content Reviewers with backgrounds in various locales/languages to support our client's needs for their worldwide Music and TV applications. Our Fortune 100 tech client prefers candidates with three or more of the following strengths: - Very detail oriented - Excellent writing skills, especially creative writing - Background in journalism, copy editing, blogging, marketing - Good verbal and written communication skills in English in addition to their native level language. - Is in tune with music and pop culture who can potentially write and review about both. - Possesses basic computer skills, iOS systems a plus - Well capable of typing in their native level language using a local (English) keyboard - Experience in reviewing articles (edit copy, fact-check, re-write) - Outstanding proofreading skills - Creative writing skills - Strong functional skills, tech savvy - Effective multitasking over simultaneous assignments - Collaborative; enjoys teamwork in a multicultural environment - Familiar with streaming music using various music platforms - Enjoys listening to all genres of music and can potentially write about music without typos - Able to review subtitled and dubbed video content for linguistic errors and accuracy - Able to review TV shows and movies for cultural appropriateness -This position may be exposed to content that could be construed as offensive, including but not limited to sexual, health related, racial or violent. Additional Job Details: Work Environment requirements: - Must be able to be in a stationary position for extended periods of time - Must be able to use a computer mouse for extended periods of time - Must be able to keyboard for extended periods of time - Position may be exposed to content that could be construed as offensive, including but not limited to sexual, health related, racial or violent. - Will be exposed to a computer monitor/screen for extended periods of time

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: The Assessment Associate II is a fully independent professional contributor responsible for developing and validating assessments, applying judgment to moderately complex problems, and improving assessment quality. The role contributes directly to assessment design decisions and delivers insights that influence stakeholder outcomes.KEY RESPONSIBILITIES • Independently develop and validate assessment tools across multiple formats. • Conduct job analyses and synthesize competencies into assessment requirements. • Apply psychometric methods to analyze assessment data and interpret results. • Build and maintain analytical reports and dashboards, including PowerBI outputs. • Partner with subject matter experts and stakeholders to align assessments with business needs. • Identify opportunities to improve assessment methodologies and processes. • Provide guidance and informal mentoring to junior team members. • Ensure compliance with legal, ethical, and professional standards. QUALIFICATIONS • Bachelor’s degree in Industrial-Organizational Psychology, Psychometrics, Data Analytics, or related field. • Strong understanding of psychometric principles and validation techniques. • Hands-on experience developing and analyzing assessments. • Proficiency in statistical tools (e.g., SPSS, R) and reporting platforms. • Ability to work independently with limited supervision. • Native or near-native fluency in English. Additional Job Details: SUCCESS MEASURES • Validity and effectiveness of assessment tools • Quality and clarity of insights delivered • Stakeholder satisfaction and usability of outputs

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: Job Title: Intern Department: Various Reports to: Functional/Operational Line Manager (Intern Sponsor) MAIN PURPOSE OF INTERNSHIP We are seeking talented individuals who are excited about working in a face paced environment, who want to learn new skills and who aren't afraid to tackle big projects. As an intern with us, you will get to work with a variety of our staff, while working on real projects that will help us grow and you develop. Interns and entry-level employees supporting business operations under supervision and mentorship of a dedicated sponsor. You will be working in an incredibly fast moving business, and have the opportunity to make valuable contributions and at the same time developing broad skills and experience in a commercial setting gained through the internship.MAIN DUTIES The following is a non-exhaustive list of responsibilities and areas of ownership of an Intern: - Draft documentation, project plans etc. to support Projects, Technical and/or Sales teams - Conduct analysis and produce metric reports and dashboards to support business decisions and strategies - Deliver key activities to deadlines related to the functional internship you are assigned to - Connect with internal/external customers in support of project execution - Maintain status updates on project and/or team activities and communicate to all relevant stakeholders REQUIREMENTS Education Level - In Pursuit of a Bachelor's degree (B. A.) from a college or university in related field, or equivalent combination of education and experience. Experience - Demonstrated time management skills through college work to date. - Proficiency in Microsoft Office. - Excellent multi-tasker. - Up-beat, positive, can-do attitude. - Motivated self-starter. - Demonstrated enthusiasm for course work to date KEY COMPETENCIES REQUIRED FOR THIS ROLE Key competencies: - “Can do” attitude - Accuracy & follow up - Active management/time management. - Common Sense - Self-Sufficiency Additional Job Details:

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: The role focuses on delivering high-quality translations across various content types using standard CAT tools and adhering strictly to client-specific guidelines and processes. It involves continuous quality improvement through feedback, training, and collaboration, while meeting key performance indicators in productivity, quality, and timeliness.The following is a non-exhaustive list of responsibilities and areas of ownership for this role: - Perform translations in various translation tools for assigned clients and projects - Translate various types of content, e.g. marketing, help, UI, or regulated content - Support the team with copy-edit tasks on selected content types - Master the standard CAT tools and tools associated with translation work for internal clients (e.g. tools for creating queries or checking the live UI elements) - Precisely follow the established translation process, e.g. always raise queries when there is a need to - Precisely follow the style guide and overall client requirements - Improve based on the corrections made by senior team members as well as the client reviewers - Keep track of personal error statistics and work on the weak spots - Take part in the internal trainings and the ones organized by the clients - Participate in the error arbitration process - Meet the KPIs in terms of productivity, on time delivery and quality - Take part in the internal quality meetings and the quality calls organized by the client for the whole team - Constantly analyze own gaps and think of what assistance the senior members can provide to help address those - Meet the goals set by the team manager Additional Job Details: REQUIREMENTS Education Level - University degree in Translation/Applied Languages/Linguistic Studies or equivalent combination of education and experience (University degree in other fields plus 2 years of full time experience in translation; OR 5 years of full time professional experience in translating) Experience and Skills - Native fluency in Spanish - Fluency in English, both written and spoken - 2-4 years of experience in translation/localization/editing or content writing - Good understanding of the localization process - Good user experience of standard software, such as Windows and Office applications - Good user experience of standard CAT tools, e.g. XTM, SDL Studio and issue tracking and query management tools, e.g. JIRA - Ability to learn new localization tools and applications quickly - Excellent interpersonal, written and verbal communication skills - Ability to work with tight deadlines - Ability to effectively present information and respond to questions from groups of managers, clients, customers, linguists - Ability to solve practical problems and deal with a variety of concrete variables in - Ability to work within a virtual team - Fast learner, motivated, versatile

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: The purpose of this job is to assess the scope of each project and complete a project quote, communicating as needed, to the Project Management team so as to ensure that the client’s requests are met in a timely manner; and support the project completion process through the development and use of language tools and pilot processes.The following is a non-exhaustive list of responsibilities and areas of ownership of a Localization Quoting Specialist - Prepares quotes and calculates turnaround times for clients (administrative management). - Responsible for conducting a follow-up of quotes in order to achieve the target acceptance rate. - Monitors client satisfaction and any increases/decreases in their use of services. Provides feedback on perceived client satisfaction and service completion. - Detects new sales opportunities bringing add-on business and retaining existing accounts. - Discusses and plans sales strategies for existing clients with the Business Developers. - Advises the client on how to best manage a project, not only in terms of product specifications but also with regard to expenses. - Tries to reduce administrative tasks by implementing sales actions to improve workflows with existing clients and increase margins. - Responsible for meeting targets in the following KPIs: the amount of money quoted, amount of money accepted and price-per-project of existing clients. - Communicating project information to necessary parties in a clear, concise and professional manner. - Conveying specific client requests effectively to Project managers. - Finance governance: Responsible of registering the correct information from de clients when creating the projects in the system: Legal entities (from the client and Welocalize), PO if needed, billing schedule... Education: Essential: Middle or higher-level vocational training in administration or university degree Desirable: Master's degree Experience: 2-4 years of experience in customer-facing activities related to the localization/translation/project management fields Skills & Knowledge: Essential: Fluent in English Desirable: Knowledge of other language Essential: Total Command of Microsoft Office Additional Job Details:

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: The Senior Business Process Analyst will lead critical efforts to analyze, document, and improve business workflows - which may be complex, exception-ridden, and unstandardized today. This role is central to advancing how we define, manage, and automate core business processes, often in partnership with technical teams and AI-powered tools. You will bring training and experience in structured analysis (such as Lean Six Sigma or similar) and pair it with strong data skills to identify opportunities, design better workflows, and help drive the evolution of real-world operations into cutting-edge, AI-enabled frameworks.KEY RESPONSIBILITIES- Analyze the AI Agentic framework (initially focused on Relay, with potential scope for Midgard and other applications) to determine what should be deployed, newly built, or adapted for specific accounts and use cases. - Identify process gaps and areas that can be optimized with AI tooling; collaborate with product and development teams to design new tools and agentic workflows. - Conduct investigations and analysis of failed AI prompts to identify root causes and improvements. - Pilot new AI agents for upcoming programs, test outputs, and optimize prompts to improve results. - Monitor production daily and track the status of deployed AI agents. - Identify gaps and propose enhancements to strengthen overall AI-enabled workflows. - Collaborate closely with the development team to iterate, refine, and implement improvements.- Improve prompts for AI agents based on agent results and ongoing analysis of system health.- Map and analyze existing workflows across business units, identifying inefficiencies, inconsistencies, and edge cases. - Develop and maintain clear, detailed documentation—process maps, SOPs, functional requirements—suited for both business and technical stakeholders. - Identify opportunities for standardization and automation, working with engineering and product teams to define what should be automated, how, and why.- Support the development of logic and structured inputs for intelligent systems (including rule-based and language model-based automations). - Leverage SQL and other data tools to validate assumptions, quantify opportunities, and measure the impact of changes.- Collaborate across functional teams to ensure new processes are both operationally sound and aligned with data architecture and systems. - Contribute to maturing the overall process discipline within the org by introducing structured methods and mentoring others informally through collaboration.REQUIREMENTSExperience - 5+ years of experience in business process analysis, operations optimization, or related roles. - Proven experience driving structured improvement initiatives in complex, cross-functional environments. - Experience working with technical teams on systems integrations, process automation, or data-driven tools is highly valued. - Background in language services, localization, or high-complexity service delivery environments is a plus.- Interest in how AI technology works and how it can be applied to improve operations. - Intellectual curiosity and willingness to test, learn, and refine AI agent behavior by exploring system logs, outputs etc. - Demonstrable experience and/or strong interest using chat-based AI interfaces. - Experience working close to the business and understanding operational processes. - Institutional knowledge of Welocalize operations, including Pantheon, workflows, and major TMS platforms. Education & Training- Bachelor's degree in Business, Information Systems, Engineering, or related field. - Strong preference for formal training and/or certification in Lean, Six Sigma, BPMN, or another structured process improvement methodology. Technical Skills - Proficiency in SQL (preferred) and comfort with large datasets. - Familiarity with business intelligence platforms—Power BI preferred. - Ability to produce high-quality process documentation (preferred) using tools like Lucidchart, Miro, Confluence, etc. Core Competencies - Sharp analytical mindset with the ability to deconstruct complex processes and make them intelligible and scalable. - Strong written and verbal communication skills across technical and non-technical audiences. - Comfortable operating with ambiguity and developing structure where none currently exists. - High level of initiative and accountability; able to own workstreams and drive them forward independently. Additional Job Details:

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: Individual contributor who supports end-to-end delivery of multiple AI training data projects. Owns in collaboration with the project team, day-to-day execution, timelines, resources, and client communication to ensure delivery against scope and established processes. Manages end-to-end delivery of multiple workstreams that power Generative AI model training and evaluation, ensuring timelines, quality, and resources.Key Responsibilities - End-to-end delivery: Plan, launch, and run a project (data collection, labeling, evaluation). Define tasks, assign batches, and monitor progress and blockers. - Timeline and scope control: Build simple schedules, track dependencies, manage changes within agreed scope, and escalate when scope, time, or cost are at risk. - Quality management: Apply project guidelines and SOPs; perform spot checks; coordinate feedback loops and rework until standards are met. - Client communication: Contribute to regular status touchpoints; share updates, risks, and next steps; capture and clarify requirements and guideline questions. - Resource coordination: Forecast and request rater/annotator capacity; align shifts, handoffs, and training needs with internal teams and vendors. - Risk and issue management: Maintain risk/issue logs; run basic root-cause checks; execute mitigation plans and document outcomes. - Project administration: Keep trackers, dashboards, and documentation current (volumes, throughput, quality, incidents). Support PO/time entry and invoice confirmations. - Process adherence & improvement: Follow SOPs and security/compliance policies; propose small improvements to increase speed, quality, or cost efficiency. - Tooling: Use standard PM and data tools (spreadsheets, task boards, ticketing, basic BI) and help others follow usage conventions. Additional Job Details: Education - Bachelor’s degree or equivalent experience in business, data/operations, or related fields Experience - 0–2 years in project/operations delivery or coordination (AI data, content review, labeling/annotation, or adjacent domains) Skills - Organization and time management across multiple small/medium projects - Clear client/vendor communication and expectation setting - Use of spreadsheets, PM/task boards, and basic BI; familiarity with ETL/SQL is a plus - Consistent application of SOPs, QA checks, and change/risk logs - Ability to work independently day to day in a remote environment; escalates when needed Scope & Autonomy (C3 Alignment) - Contributes to multiple small/medium projects end-to-end within established processes - Independent day-to-day execution; seeks guidance for exceptions or material changes - Makes routine delivery decisions within scope, cost, and quality guardrails

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: Owns quality assurance, workforce planning, and training programs for AI training data delivery on multiple small projects or one large strategic project. Improves performance, compliance, and processes across multiple projects. Partners with the Senior Quality Analyst to share accountability for client outcomes and team performance. “Owns quality, workforce, and training programs that scale Generative AI data operations, driving performance, compliance, and process improvement across a project.”Key Responsibilities - Quality Assurance: Monitor QA plans in partnership with Quality team (sampling, audits, acceptance criteria). Track risks of defects, lead corrective actions, and prevent recurrences. - Workforce Planning: Forecast capacity needs; schedule shifts and handoffs; align vendors and internal teams to meet volume and turnaround targets. - Training Programs: Build and deliver training and certification for raters/annotators and coordinators; update materials as guidelines change. - Performance Management: Maintain dashboards for throughput, quality, productivity, and cost; turn data into clear actions for improvement. - Compliance & Security: Ensure policy adherence on data handling, privacy, safety, and platform access; support audits and remediation. - Process Improvement: Standardize SOPs and checklists; remove bottlenecks; pilot small changes that improve speed, quality, or cost. - Stakeholder & Client Support: Join client reviews with the Quality Manager and PMs; explain quality results, risks, and next steps. - Team Development: Coach Coordinators (C2–C3) and Associate PMs (P1) on QA, workflows, and tools; support onboarding and skills growth. - Team Management: Manage employee attendance, conduct individual performance reviews and support contract renewals. - Risk & Change Control: Keep risk/issue logs; manage change requests that impact quality, capacity, or training; escalate high-impact items with options. Additional Job Details: Education - Bachelor’s degree or equivalent experience in business, data/operations, engineering, or related fields Experience - 2+ years in project/operations delivery with hands-on QA and workforce planning (AI data, content review, labeling/annotation, or adjacent domains) - Experience running trainings and coordinating multi-team delivery Skills - Planning and organization across multiple projects (quality, workforce, and training tracks) - Clear communication with clients and internal partners; confident in reviews and governance forums - Solid use of spreadsheets, PM/task boards, and basic BI; familiarity with ETL concepts is a plus - Practical QA know-how (sampling, audits, acceptance criteria) and continuous-improvement mindset - Capacity planning, scheduling, and vendor coordination - Coaching for C2–C3 Coordinators and P1s; gives day-to-day guidance - Confident escalation and negotiation to resolve risks, issues, and scope questions - Comfortable working with global, distributed teams (intermediate to advanced English) Additional Qualifications (P1+) - Near-native English with strong writing and editorial skills - Hands-on experience with generative AI tools (text, voice, or video) - Background in QA testing, rubric design, or AI safety/ethics evaluation - Familiarity with data-annotation platforms and model-evaluation tools - Ability to interpret code, datasets, and system workflows at a conceptual level (no coding required) - Able to work independently and manage workflows effectively in a remote environment - Multilingual ability beyond English Scope & Autonomy (P2 Alignment) - Leads quality, workforce, and training programs across multiple projects; influences delivery outcomes without formal line management - Works independently within scope, budget, compliance, and quality guardrails; escalates exceptions - Shares accountability for client results and team performance with the Quality Manager

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: This role involves managing translation and copy-editing tasks, ensuring high-quality linguistic deliverables for assigned projects or accounts. Responsibilities include coordinating with freelancers and agencies, maintaining language resources, resolving terminology queries, and collaborating with clients and internal teams to enhance workflow efficiency. The position also supports broader team efforts through editing, error arbitration, and active participation in quality initiatives.The following is a non-exhaustive list of responsibilities and areas of ownership for this role: - Performing copy-edit tasks on assigned projects or accounts - Performing on-demand translation tasks - Performing lead linguist role on assigned accounts - Taking ownership of deliveries that were translated internally or by external partners for one or more accounts into their target language - Preparing, managing and maintaining the language materials (including glossaries, Style Guides, work instruction) up to the quality standards and up to date as required by the account or project - Managing project-related queries - Ensuring good interaction among team members and resolving questions on terminology and language matters - Coordinating with freelancers, agencies and internal linguists on assigned projects or accounts - Testing and qualifying new freelancers and vendors as required - Developing and training of internal linguists/new and existing freelancers according to the accounts’ and Welocalize’s needs - Interacting with clients on linguistic matters as required - Participating in the development of new and improved working processes. Propose process improvements. - Meet or exceed the KPIs in terms of productivity, on time delivery, quality - Achieving the goals set by the team manager Additional Job Details: REQUIREMENTS Education Level University degree in Translation/Applied Languages/Linguistic Studies or equivalent combination of education and experience (University degree in other fields plus 2 years of full time experience in translation; OR 5 years of full time professional experience in translating) Experience and Skills - Fluent in English, both written and spoken - Native fluency in TARGET language - 8+ years of relevant experience in translation/localization/editing or content writing - 5+ years of review experience - Thorough understanding of the localization process - Excellent knowledge of terminology used various subject matters - Subject-matter expert within company for assigned content specialities, service lines and processes - Excellent user experience of standard CAT tools, e.g. XTM, SDL Studio and issue tracking and query management tools, e.g. JIRA - Ability to learn new localization tools and applications quickly - Excellent user experience of standard software, such as Windows and Office applications - Ability to give clear, concise and constructive feedback - Ability to coordinate internal and external translators - Excellent interpersonal, written and verbal communication skills - Ability and willingness to train/teach others and pass on knowledge. - Ability to work with tight deadlines - Excellent problem solving skills - Ability to effectively present information and respond to questions from groups of managers, clients, linguists - Ability, willingness and experience in communicating with customers at various levels - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists - Ability to work in a virtual team

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: The Robotics Safety & Compliance Lead is responsible for ensuring all robotics operations are conducted safely, consistently, and in full compliance with established protocols and client requirements. This role oversees safety standards across robotics data collection environments, including lab and field operations, and ensures adherence to operational, procedural, and regulatory guidelines. Working closely with the Robotics Program Manager and Workflow Managers, this role establishes and enforces safety frameworks, mitigates operational risk, and serves as the primary point of contact for all safety and compliance matters with client stakeholders.Key ResponsibilitiesSafety Strategy & Ownership- Define and own the end-to-end safety and compliance strategy across robotics operations - Establish and maintain safety standards, protocols, and operating procedures - Develop and track safety KPIs and compliance metrics - Proactively identify risks and implement preventative safety measures Operational Safety Management- Ensure safe execution of all robotics workflows, including:- Robot operation and handling - Teleoperation sessions - Lab and field activities - Conduct regular safety audits, inspections, and risk assessments - Enforce adherence to standard operating procedures (SOPs) across all teams - Act as the authority to pause or stop operations if safety risks are identified Compliance & Process Enforcement- Ensure all activities comply with:- Client requirements - Internal operational guidelines - Applicable safety standards and policies - Maintain and evolve compliance documentation, SOPs, and safety guidelines - Monitor adherence to workflows, data handling procedures, and operational controls Incident Management & Risk Mitigation- Lead incident reporting, investigation, and resolution processes - Conduct root cause analysis (RCA) and implement corrective and preventive actions (CAPA) - Maintain logs and reporting for all safety and compliance incidents - Proactively identify trends and implement risk mitigation strategies Training & Team Enablement- Design and deliver safety training and certification programs for all operational roles - Ensure all team members are properly trained before engaging in robotics workflows - Promote a safety-first culture across the organization - Provide guidance and support to Workflow Managers and operators on safety best practices Performance Monitoring & Continuous Improvement- Track and report on safety performance metrics (incident rates, compliance adherence, audit results) - Drive continuous improvement in safety processes, tools, and workflows - Identify inefficiencies and recommend improvements that maintain safety while increasing operational efficiency Client & Stakeholder Engagement- Serve as the primary point of contact for safety and compliance with client stakeholders - Provide regular reporting and updates on safety performance and risk mitigation - Lead discussions on safety protocols, audits, and escalations - Anticipate client needs and proactively strengthen safety frameworks RequirementsExperience- Experience in safety, compliance, or operations roles within robotics, hardware, manufacturing, or similar environments - Proven ability to manage safety programs in fast-paced, operational settings - Experience conducting risk assessments, audits, and incident investigations - Familiarity with robotics environments, lab operations, or teleoperation workflows preferred Core Skills- Strong understanding of safety protocols, compliance frameworks, and operational risk management - Experience with RCA, CAPA, and incident management processes - Excellent communication skills with the ability to enforce standards and influence teams - Ability to balance operational efficiency with strict safety requirements - High attention to detail and strong problem-solving mindset Key Competencies- Ownership and accountability for safety outcomes - Strong decision-making under pressure - Ability to enforce standards while maintaining team alignment - Proactive risk identification and mitigation - Leadership and team enablement Additional Job Details:

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: The Business Development Manager (BDM) will work globally with production, marketing, operations management, and leadership to support existing and acquire new business in the target territory - legal, life sciences, or localization. This individual will first be the primary support person for existing BDD’s and will additionally have the added responsibility to grow their own book of business. This individual is an important team member, contributing to the overall customer experience through a customer-centric sales methodology. The ideal candidate is motivated and driven to learn, build a book a business, and work with a dedicated global team. ESSENTIAL DUTIES AND RESPONSIBILITIES As a BDM at Welocalize, your responsibilities will include: Transactional responsibility and oversight for key customer accounts, working closely with existing BDD team to ensure best in class customer care. Driver of CSAT scoring at account level for legal and FSI customers. Research and identify new business opportunities and support BDDs with data analysis. Assist building and participate in presentations to senior managers and decision makers. Draft and deliver proposals, with assistance from the wider Sales Team. Develop execute and maintain key account plans and reporting Prospecting new clients to develop and maintain a healthy working relationship with Welocalize. Working within and maintaining customer data in Salesforce including but not limited to sales forecasts, plans, activities, opportunities, pipelines, and related data. Coordinating/ responding to RFP/RFQ/RFI responses. Working in a global team defining the underlying value proposition and service offerings for existing clients and new client targets. In conjunction with your manager, helping to generate a higher return on our sales and marketing efforts to produce a larger volume of target clients. In conjunction with your manager and global team, moving opportunities along the sales process to help achieve closed sales above budget (up to and including closing). Taking responsibility and accountability for designated clients, territories, verticals, horizontals, service offerings and projects. Collaborating with the global team to define internal and external expectations and aligning those to specific deliverables. QUALIFICATIONS AND REQUIRED SKILLS: Minimum 3 years of business-to-business sales experience in professional services or technology solutions. A track record of success and stability within sales. An understanding and proven track record working in a customer-centric sales methodology. Experience with lead generation, key account targeting, qualifying and closing new business including new and existing accounts. PREFERRED QUALIFICATIONS 5 years of enterprise-level sales experience in the localization, financial, or legal verticals. Demonstrated ability to create and execute on a successful business development strategy. Demonstrated competence in working independently to structure, negotiate, and close accounts with leading companies, particularly in the technology, manufacturing, consumer, life sciences, or legal, and finance industries. Strong analytical and quantitative skills; strong bias towards data-based decision making, and comfort with financial and operational analysis. Excellent communication and persuasion skills; demonstrated success getting buy-in for innovative and bold projects. Tenacity and sense of urgency; the ability to make things happen quickly with large, less nimble customers. SUPERVISORY RESPONSIBILITIES This role is an independent contributor and has no direct report responsibilities. EDUCATION REQUIREMENTS Bachelor’s degree (B.A.) or equivalent work experience. Additional Job Details:

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: Job Title Linguistic QA Tester Department Staffing/Quality Management Reports To Vendor Project Manager MAIN PURPOSE OF JOB As a Linguistic QA Tester, you will primarily be proofreading and editing content already localized to your native language, making sure you catch any errors in the content, such as: grammar, typos, syntax, punctuation, capitalization, political incorrectness, inconsistencies, and extra spaces between words or characters. You will sometimes be translating content from English to your native language. You will also be checking UIs for functional issues.MAIN DUTIES The following is a non-exhaustive list of responsibilities and areas of ownership for this role: - Write and report relevant bugs and errors using best practices through internal database system. - Ability to under and prioritize task and issues quickly and efficiently. - Native language skills and cultural awareness of native country. - Good oral and written communication. - Highly organized with attention to detail and a commitment to quality. - QA various products in by accurately following testing instructions and test cases - Discover and report defects (bugs) using client specific bug tracking tools - Evaluate translations in the context of software, mobile apps and documentation - Be a subject matter expert for linguistic issues in the target language; be able to research and resolve linguistic questions - Adhere to project-specific quality standards, trademarks, style guides and client-preferred checklists and glossaries - Troubleshoot basic problems; be able to communicate effectively and escalate testing issues - Complete assigned tasks in a quality and timely manner REQUIREMENTS Education Level - Bachelor's degree (B. A.) from a college or university in related field, or equivalent combination of education and experience. Experience - Ability to work onsite and/or well as client location - Native-level or fully bilingual fluency (both spoken and written language) in required language(s) - Up-to-date awareness of current and common technical language usage in the target language - Strong English skills, both written and verbal - Experience with MS applications (Outlook, Word, Excel, PowerPoint); - Ability to navigate networks and websites with different browsers - Basic knowledge of PC-hardware (desktop and laptop) - Basic knowledge of smart phones (iPhone or Android) Other Skills - Be organized and able to work in a fast paced environment - Candidates with Localization/QA/translation experience or with advanced computer skills are preferred Additional Job Details: Work Environment requirements: - Must be able to be in a stationary position for extended periods of time - Must be able to use a computer mouse for extended periods of time - Must be able to keyboard for extended periods of time - Position may be exposed to content that could be construed as offensive, including but not limited to sexual, health related, racial or violent. - Will be exposed to a computer monitor/screen for extended periods of time

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: Job Title Linguistic QA Tester Department Staffing/Quality Management Reports To Vendor Project Manager MAIN PURPOSE OF JOB As a Linguistic QA Tester, you will primarily be proofreading and editing content already localized to your native language, making sure you catch any errors in the content, such as: grammar, typos, syntax, punctuation, capitalization, political incorrectness, inconsistencies, and extra spaces between words or characters. You will sometimes be translating content from English to your native language. You will also be checking UIs for functional issues.MAIN DUTIES The following is a non-exhaustive list of responsibilities and areas of ownership for this role: - Write and report relevant bugs and errors using best practices through internal database system. - Ability to under and prioritize task and issues quickly and efficiently. - Native language skills and cultural awareness of native country. - Good oral and written communication. - Highly organized with attention to detail and a commitment to quality. - QA various products in by accurately following testing instructions and test cases - Discover and report defects (bugs) using client specific bug tracking tools - Evaluate translations in the context of software, mobile apps and documentation - Be a subject matter expert for linguistic issues in the target language; be able to research and resolve linguistic questions - Adhere to project-specific quality standards, trademarks, style guides and client-preferred checklists and glossaries - Troubleshoot basic problems; be able to communicate effectively and escalate testing issues - Complete assigned tasks in a quality and timely manner REQUIREMENTS Education Level - Bachelor's degree (B. A.) from a college or university in related field, or equivalent combination of education and experience. Experience - Ability to work onsite and/or well as client location - Native-level or fully bilingual fluency (both spoken and written language) in required language(s) - Up-to-date awareness of current and common technical language usage in the target language - Strong English skills, both written and verbal - Experience with MS applications (Outlook, Word, Excel, PowerPoint); - Ability to navigate networks and websites with different browsers - Basic knowledge of PC-hardware (desktop and laptop) - Basic knowledge of smart phones (iPhone or Android) Other Skills - Be organized and able to work in a fast paced environment - Candidates with Localization/QA/translation experience or with advanced computer skills are preferred Additional Job Details: Work Environment requirements: - Must be able to be in a stationary position for extended periods of time - Must be able to use a computer mouse for extended periods of time - Must be able to keyboard for extended periods of time - Position may be exposed to content that could be construed as offensive, including but not limited to sexual, health related, racial or violent. - Will be exposed to a computer monitor/screen for extended periods of time

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: Job Title Linguistic QA Tester Department Staffing/Quality Management Reports To Vendor Project Manager MAIN PURPOSE OF JOB As a Linguistic QA Tester, you will primarily be proofreading and editing content already localized to your native language, making sure you catch any errors in the content, such as: grammar, typos, syntax, punctuation, capitalization, political incorrectness, inconsistencies, and extra spaces between words or characters. You will sometimes be translating content from English to your native language. You will also be checking UIs for functional issues.MAIN DUTIES The following is a non-exhaustive list of responsibilities and areas of ownership for this role: - Write and report relevant bugs and errors using best practices through internal database system. - Ability to under and prioritize task and issues quickly and efficiently. - Native language skills and cultural awareness of native country. - Good oral and written communication. - Highly organized with attention to detail and a commitment to quality. - QA various products in by accurately following testing instructions and test cases - Discover and report defects (bugs) using client specific bug tracking tools - Evaluate translations in the context of software, mobile apps and documentation - Be a subject matter expert for linguistic issues in the target language; be able to research and resolve linguistic questions - Adhere to project-specific quality standards, trademarks, style guides and client-preferred checklists and glossaries - Troubleshoot basic problems; be able to communicate effectively and escalate testing issues - Complete assigned tasks in a quality and timely manner REQUIREMENTS Education Level - Bachelor's degree (B. A.) from a college or university in related field, or equivalent combination of education and experience. Experience - Ability to work onsite and/or well as client location - Native-level or fully bilingual fluency (both spoken and written language) in required language(s) - Up-to-date awareness of current and common technical language usage in the target language - Strong English skills, both written and verbal - Experience with MS applications (Outlook, Word, Excel, PowerPoint); - Ability to navigate networks and websites with different browsers - Basic knowledge of PC-hardware (desktop and laptop) - Basic knowledge of smart phones (iPhone or Android) Other Skills - Be organized and able to work in a fast paced environment - Candidates with Localization/QA/translation experience or with advanced computer skills are preferred Additional Job Details: Work Environment requirements: - Must be able to be in a stationary position for extended periods of time - Must be able to use a computer mouse for extended periods of time - Must be able to keyboard for extended periods of time - Position may be exposed to content that could be construed as offensive, including but not limited to sexual, health related, racial or violent. - Will be exposed to a computer monitor/screen for extended periods of time

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: We are looking for a Talent Operations Partner to support our AI high-volume recruitment in complex and cross-regional hiring environments, with a strong focus on coordinating and supporting the recruitment for full-time and freelance talent. The Talent Operations Partner will act as a central liaison between internal talent teams, external partners, and hiring stakeholders to ensure alignment, consistency, and efficient delivery across multiple markets and projects. Unlike a Talent Acquisition Manager, this position does not focus on direct sourcing or candidate ownership. Instead, it is a coordination and operations-driven role, responsible for facilitating communication, managing workflows, and ensuring recruitment processes run smoothly at scale. This is a great opportunity for a Talent professional highly organised, comfortable working across regions and time zones, and skilled at balancing competing priorities diplomatically in fast-paced, high-pressure environments.MAIN RESPONSIBILITIES - Act as the key liaison between the Talent team and internal stakeholders, primarily Engineering and Project Management teams. - Support high-volume, cross-regional recruitment efforts, with a focus on coordination, process adherence, and delivery quality. - Serve as an individual contributor, reporting directly to the Recruiting Manager. - Represent the Talent function as a trusted point of contact andm in many case the "face of the talent team" to internal partners. - Communicate recruitment processes clearly and effectively, both: - Through data, metrics, and reporting, and - From the Recruitment Manager's perspective and the internal customer's point of view. - Translate and communicate technical processes and hiring requirements across different departments to ensure shared understanding and alignment. - Build strong, value-driven relationships by combining outstanding communication and soft skills with performance-based problem-solving and a focus on Talent team accountability. - Identify, communicate, and escalate challenges raised outside the talent team to the Recruiting Manager and Talent Leads. - Work along with the Recruiting Manager and Talent Leads to brainstorm, implement, and refine solutions to address hiring challenges and process gaps. - Partner closely with Talent leadership to make quick, pragmatic adjustments in response to evolving client and business-driven requirements. Additional Job Details: REQUIREMENTS - 5+ years of proven experience in recruitment coordination, ecruiting operations, and/or stakeholder-facing recruitment roles, ideally within high-volume and complex hiring environments. - Comfortable operating in cross-regional and cross-cultural environments where days could be long. - Experience supporting or coordinating the recruitment of freelance, contract, and project-based talent. - Strong understanding of the end-to-end recruitment processes, with the ability to comprehend technical workflows and how they impact different departments. - Exceptional written and verbal communication skills. - Demonstrated ability to balance competing priorities diplomatically. - Comfort using data, metrics, and reporting to explain recruitment performance, identify issues, and support decision-making. - Strong stakeholder management skills. - Ability to build strong long-term relationships. - Strong problem-solving mindset, with the ability to identify challenges, escalate appropriately, and collaborate on practical solutions. - High attention to detail and appreciation for precision nd quality in recruitment delivery. - Proficiency with ATS and recruitment platforms, experience working with multiple systems and tools is a plus.

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: We are looking for an experienced Recruiting Manager to lead a multi-layered talent organization including Team Leads and Talent Operations Partner(s) — in a high-output, production-driven environment. Reporting directly to the Head of Talent, this role owns the full scope of recruitment delivery and talent operations for our India hub, with accountability for team performance, process excellence, and strategic workforce outcomes at scale. This is a leadership role that requires managing managers, not just individual contributors. You will develop your Team Leads as leaders, build operational rigor across sub-teams, and drive a culture where disciplined execution and genuine investment in people reinforce each other. The near-term roadmap includes expanding oversight to additional global delivery teams, making this a role with significant growth trajectory for the right leader. The ideal candidate brings a mentoring mindset and a belief that people are the foundation of sustainable success. Approachable, growth-oriented, and skilled at fostering collaborative, team-first culture while maintaining a clear focus on productivity and results. This role requires working effectively across global stakeholders, partnering with leaders in Engineering, Operations, Project Management, and People Success, while navigating organizational dynamics with maturity and focus.MAIN RESPONSIBILITIES - Lead, develop, and hold accountable for a talented organization of 11, including two Team Leads and a Talent Operations Partner, ensuring high performance across multiple sub-teams. - Coach and develop Team Leads as people leaders — building their ability to manage, motivate, and grow their own teams independently. - Own operational decisions for recruitment delivery and talent operations, driving a process-based, production-focused model with a strong emphasis on output, efficiency, and quality. - Shape and execute the India talent strategy in partnership with the Head of Talent, translating functional direction into clear execution plans, priorities, and 12+ month roadmaps for the team. - Establish, monitor, and optimize recruitment workflows across sub-teams, ensuring consistent execution and measurable results at scale. - Manage capacity planning, forecasting, and resource allocation across the organization — balancing workload, utilization, and team health. - Foster a collaborative and high-performing team culture that balances a culture of production with genuine belief that people are the key drivers of success. - Partner with leaders across Engineering, Operations, Project Management, and People Success to support location-based collaboration, staffing needs, and cultural initiatives. - Provide direction and influence on senior stakeholders, presenting recruitment performance, workforce insights, and strategic recommendations for leadership. - Evaluate talent accurately across levels, providing constructive feedback, performance management, and development guidance for both individual contributors and people leaders. - Navigate organizational dynamics with maturity — understanding politics without becoming entangled in them — and maintaining focus on delivery and outcomes. - Identify risks, bottlenecks, and performance gaps across the organization and implement practical, data-informed solutions. - Build the operational model and leadership bench that positions the team for expansion to additional global delivery teams. Additional Job Details: EQUIREMENTS - 10+ years of experience in high-scale recruitment, workforce operations, or delivery-driven environments, with at least 3 years managing managers or multi-layered teams. - Demonstrated experience leading organizations of 10+ people across multiple functions or sub-teams, with accountability for both people's leadership and operational outcomes. - Strong understanding of operational performance management, including capacity planning, forecasting, productivity tracking, and budget oversight. - Proven ability to develop people leaders — coaching Team Leads or supervisors to grow their own leadership capability. - Track record of building and sustaining engaged, resilient teams through trust, clarity, and development-focused leadership. - Proven ability to make sound decisions under pressure, balance speed, quality, and people impact across multiple competing priorities. - High emotional intelligence, with the ability to influence, challenge, and align stakeholders at different seniority

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: This role involves managing translation and copy-editing tasks, ensuring high-quality linguistic deliverables for assigned projects or accounts. Responsibilities include coordinating with freelancers and agencies, maintaining language resources, resolving terminology queries, and collaborating with clients and internal teams to enhance workflow efficiency. The position also supports broader team efforts through editing, error arbitration, and active participation in quality initiatives.The following is a non-exhaustive list of responsibilities and areas of ownership for this role: - Performing copy-edit tasks on assigned projects or accounts - Performing on-demand translation tasks - Performing lead linguist role on assigned accounts - Taking ownership of deliveries that were translated internally or by external partners for one or more accounts into their target language - Preparing, managing and maintaining the language materials (including glossaries, Style Guides, work instruction) up to the quality standards and up to date as required by the account or project - Managing project-related queries - Ensuring good interaction among team members and resolving questions on terminology and language matters - Coordinating with freelancers, agencies and internal linguists on assigned projects or accounts - Testing and qualifying new freelancers and vendors as required - Developing and training of internal linguists/new and existing freelancers according to the accounts’ and Welocalize’s needs - Interacting with clients on linguistic matters as required - Participating in the development of new and improved working processes. Propose process improvements. - Meet or exceed the KPIs in terms of productivity, on time delivery, quality - Achieving the goals set by the team manager Additional Job Details: REQUIREMENTS Education Level University degree in Translation/Applied Languages/Linguistic Studies or equivalent combination of education and experience (University degree in other fields plus 2 years of full time experience in translation; OR 5 years of full time professional experience in translating) Experience and Skills - Fluent in English, both written and spoken - Native fluency in TARGET language - 8+ years of relevant experience in translation/localization/editing or content writing - 5+ years of review experience - Thorough understanding of the localization process - Excellent knowledge of terminology used various subject matters - Subject-matter expert within company for assigned content specialities, service lines and processes - Excellent user experience of standard CAT tools, e.g. XTM, SDL Studio and issue tracking and query management tools, e.g. JIRA - Ability to learn new localization tools and applications quickly - Excellent user experience of standard software, such as Windows and Office applications - Ability to give clear, concise and constructive feedback - Ability to coordinate internal and external translators - Excellent interpersonal, written and verbal communication skills - Ability and willingness to train/teach others and pass on knowledge. - Ability to work with tight deadlines - Excellent problem solving skills - Ability to effectively present information and respond to questions from groups of managers, clients, linguists - Ability, willingness and experience in communicating with customers at various levels - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists - Ability to work in a virtual team

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: Leads multi-team AI training data operations and executes end-to-end ops strategy. Optimizes delivery through process standardization, analytics, and technology, while ensuring quality, client satisfaction, and team development. Co-leads operational excellence with the Senior Manager, Quality.Key Responsibilities - Ops strategy execution: Turn business goals into operating plans, OKRs, and runbooks across multiple teams and vendors. - Standardization & scale: Build and roll out SOPs, playbooks, and templates; reduce variance and drive consistent results across programs. - Analytics & insights: Define core dashboards and metrics; review performance and convert data into actions for speed, quality, and cost. - Technology & automation: Partner with Ops Tech/Engineering to improve tools, integrations, and automation (e.g., workflows, APIs, RPA). - Quality partnership: Co-own excellence with the Senior Manager, Quality—align on guidelines, audits, corrective actions, and training. - Workforce & capacity: Plan capacity across sites and vendors; optimize shifts, skills, onboarding, and certification paths. - Vendor strategy: Set expectations and SLAs; review performance, drive improvements, and make scale/exit recommendations. - Client satisfaction: Support executive governance, planning, and reviews; ensure delivery commitments align with scope and policy. - Financial stewardship: Build budgets and forecasts; manage margins and change orders; align commercial and delivery outcomes. - Risk, compliance, and security: Own ops risk management and readiness for audits; ensure privacy and data-handling policies are followed. - Org & talent development: Manage managers (L1) and senior ICs (P-level); hire, coach, set goals, and grow succession pipelines. - Cross-functional leadership: Coordinate with Sales/Account, Quality, Product/Ops Tech, and Vendor Management to meet client and business goals. Additional Job Details: Education - Bachelor’s degree or equivalent experience in business, operations, data/engineering, or a related field. Experience - 5–8 years in operations or program delivery in AI data, content review, labeling/annotation, or adjacent domains. - 4–6 years in operations leadership (leading managers/teams, portfolio or multi-workstream environments). - Track record driving standardization, analytics, tooling/automation, and vendor performance at scale. Skills - Program/portfolio planning and governance across multiple teams. - People leadership: goal setting, coaching, delegation, and performance feedback. - Clear communication with senior client stakeholders and internal executives. - Strong use of spreadsheets, PM/task boards, and BI dashboards; familiarity with SQL/ETL concepts is a plus. - Quality mindset with practical use of SOPs, QA gates, and acceptance criteria. - Sound judgment on scope, time, cost, and quality; confident negotiation and escalation. - Comfortable working with global, distributed teams (advanced English). Scope & Autonomy (L2 Alignment) - Leads multiple teams/disciplines and sets operating rhythms and standards across programs. - Makes day-to-day and medium-term strategic decisions; escalates only non-standard or high-impact items. - Direct line management for L1 managers and senior ICs; strong influence across Quality, Tech, and Vendor partners. - Co-leads operational excellence with the Senior Manager, Operations.

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: The Quality Analytics Lead is the dedicated technical resource bridging Welo Data’s Analytics and Quality organizations. Sitting within the Analytics team, this senior IC partners enterprise-wide with Quality Managers, Analysts, and leadership to design and maintain the data models, measurement frameworks, and analytical infrastructure that power evidence-based quality decisions across programs and regions. At its core, this is an analytics engineering role. The primary responsibility is building and owning the quality data layer — the dbt models, data marts, and Python-driven modeling that transform raw operational data into a trusted, well-documented foundation the Quality organization can rely on. Experimentation, stakeholder consulting, and BI delivery are all extensions of that foundation, not parallel tracks. The ideal candidate combines deep fluency in modern data modeling with a genuine understanding of quality operations, AI training data workflows, and experimental design. They ensure the analytical systems they build directly improve how quality teams detect issues, validate improvements, and demonstrate impact to clients and leadership. Key Responsibilities 1. Quality Data Modeling & Analytics Infrastructure - Design, build, and maintain dbt models and data marts that serve the Quality organization’s enterprise reporting needs — covering throughput, accuracy, defect rates, CAPA effectiveness, annotator/rater performance, and program-level quality health. - Use Python for higher-order data modeling tasks including cohort analysis, performance trend modeling, and custom aggregations that go beyond standard SQL/dbt scope. - Partner with data engineers to define source data requirements, document data lineage, and ensure quality data is reliable, consistent, and analytics-ready. - Own the quality analytics data layer end-to-end: from raw operational inputs to clean, tested, well-documented marts consumed by dashboards, reports, and ad hoc analyses. - Apply dbt testing, documentation, and best practices to build a trusted, maintainable codebase that scales as new programs and data sources are onboarded. 2. Quality Measurement Frameworks & Metrics Design - Collaborate with Quality Managers and Analysts to define, standardize, and operationalize quality metrics — including accuracy rates, defect categorization, sampling coverage, inter-rater agreement, and CAPA closure effectiveness — consistently across all programs. - Design measurement frameworks aligned to acceptance criteria and quality thresholds, ensuring metrics faithfully reflect program health and client commitments. - Support rubric and guideline effectiveness measurement, helping quality teams understand whether their standards produce consistent, measurable outcomes across annotators and raters. - Champion data quality governance within the Quality org: own metric definitions, threshold documentation, and analytical methodology standards to reduce inconsistency and reporting variance. - Define enterprise-level quality dashboards in partnership with BI resources, translating mart output into clear, decision-ready views for Quality Managers through to senior leadership. - Analyze patterns in model evaluation outcomes, annotator disagreement, and guideline interpretation to surface systemic issues in AI training data and evaluation processes. 3. Experimental Design & Performance Validation - Design and execute A/B tests and controlled experiments to measure the impact of quality interventions, process changes, and annotator training programs — applying proper power analysis, significance testing, and results interpretation. - Build success validation frameworks to confirm that CAPA actions and process improvements produce measurable, sustained outcomes — not just short-term fluctuations. - Develop performance attribution models that quantify the contribution of specific quality initiatives to outcome improvements, separating causal signal from noise in program performance trends. - Apply statistical methods to sampling design, audit analysis, and error pattern detection, surfacing systemic quality issues and their root causes with data-backed evidence. - Conduct pre/post analyses for major quality program changes, training rollouts, and rubric updates, delivering clear impact assessments to quality leadership and clients. 4. Decision Support & Stakeholder Partnership - Act as the analytical partner to Quality Managers (P2–L2) and senior quality leadership, translating complex data models and analytical findings

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: The Welocalize Account Manager is responsible for developing and sustaining a long-term strategic customer relationship, leveraging our subject matter expertise and service capabilities to create value-based solutions, serving as customer advocate for internal and external stakeholders, driving growth and lifetime value through a Strategic Account Management Framework. (AP1)MAIN RESPONSIBILITIES The following is a non-exhaustive list of responsibilities and areas of accountability of the Account Manager: - Responsible for developing and executing long term strategic account plan(s)​ - Develop, maintain & grow business relationships with existing clients​ - Evaluate changes in the marketplace, product and service offerings, buying processes, and competitors for purposes of defining and adjusting the assigned account strategies, and specific objectives - Initiate and foster new relationships within existing customers, identify their needs and manage appropriate service to meet those needs and drive cross solution opportunities.​ - Manage opportunities, cross solutions and pipelines. Analyze the account potential, i.e., booking/project activity, service mix purchased, use of additional services, and other qualifiers. Track opportunities in Salesforce for centralized tracking and reporting - Develop and maintain a rolling 12-month bookings forecast in Adaptive - Achieve existing and add-on bookings quota for assigned customers/squads - Identify and capture evolving client needs and collaborate with squads to inform the strategic plan - Engage Squad/Operations Leadership regarding customer escalations/resolutions, satisfaction improvement, new service on-boarding, solutions, etc. ​ - Serve as escalation point for business-critical issues (not day to day production issues) - Client advocacy to ensure alignment with customer’s goals, objectives and long-term strategy​ - Engage and support BDDs and SMEs to identify, manage and close customer opportunities. Leverage our collective expertise to set the overall account strategy - Manage contract (re)negotiation (MSAs, SOWs, etc). Ensure contracts are in place, stored centrally and flag when renewals are approaching - Engage with the team to manage overdue collections and address DSO REQUIREMENTS Education Level - Bachelor's degree (B. A.) from a college or university in related field preferred or relevant experience in a related field Experience - Proven track record of delivering customer value by the understanding and mapping of customer business strategies and objectives to the design and delivery of optimal solutions. - Vast client relationship management experience, including demonstrated dedication at senior and C-level customer sponsors. - Demonstrate success in achieving or exceeding bookings quota in similar role(s). - Proven ability to think strategically and articulate ideas and plans with the professional maturity to participate at senior management level. Excellent interpersonal, written and verbal communication skills. - Demonstrated track record of strong collaboration skills working effectively in a matrixed organization to deliver customer solutions and business results. - Articulate how globalization services enable customers to achieve their desired business objectives (e.g. enabling global product sales, brand protection, compliance). - Experience and skill in participating in new and existing client sales cycles including presentations, analysis, recommendations and relationship development. - Availability to travel for work commitments is a must. Other relevant skills - Strong negotiation skills. - Ability to effectively present information to top management. - Ability to consider multiple perspectives in order to devise the most suitable customer, personnel and business strategies. - Positive attitude in the face of adversity or change. KEY COMPETENCIES REQUIRED FOR THIS ROLE - CLIENT CENTRIC: hyper focused on client experience​ - RELATIONSHIP ORIENTED: high emotional quotient, able to read audience and tailor communication style. Develop an open and trusting environment​ internally and externally - GROWTH & RESULTS ORIENTED: determined toward action and achieving goals​ - COMMUNICATIVE: ability to listen, capture client requirements and articulate a solution. ​ - CONFIDENT: in self and ability to navigate a myriad of situations, comfortable leading and challenging customers​ - PASSIONATE: demonstrate that “we care” and act as a brand ambassador​ - INQUISITIVE: appetite to explore internally and external

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: Job Title Senior Project Manager Department Project Management Reports To Operations Squad Lead MAIN PURPOSE OF JOB The Senior Project Manager (SPM) will both manage accounts directly assigned to them (project planning, execution, tracking, delivery and closure using Welocalize standard processes and tools) and will support the Operations Squad Lead in large enterprise accounts. A SPM will own relationships with the customer at the project level and work closely with Welocalize account directors and production teams to optimize delivery, client satisfaction, quality and profitability. The ideal candidate is a driven but steady individual, capable of building relationships across the entire project team, with the flexibility and energy to thrive in a dynamic environmentMAIN DUTIES The following is a non-exhaustive list of responsibilities and areas of ownership of the Senior Project Manager: - Supervision and leadership of global teams (including internal and external, direct and indirect reports) - Preparation, analysis and implementation of project plans following the Welocalize standards for: - Project Management, i.e. Project Start Standards, Workflow and Completion; updating project status, invoice approvals, updating client information, etc. - Creation and Management of project schedules - Creating project estimates and proposals for customer approval - Risk assessment and strategic planning of activities to minimize potential issues - Management of QA projects, incl. resource management, defect management, reporting, etc. - Working collaboratively on project and client objectives with other involved stakeholders. - Development and preparation of process documents where required - Operating with a medium level of support, incl. recognition and escalation in a timely manner of any issues beyond their control - Working with the production team in the continuous improvement of project delivery and profitability - Establishing strong relationships with both internal and external stakeholders, incl. colleagues in other departments, vendors, etc. - Building and maintaining strong relationships with customer contacts at the project level, with measurable success in customer ratings - Effective and timely communication with all stakeholders involved in the project(s), incl. clients, production business units, etc. - Ensuring all finance systems data is accurate and kept up to date - Reporting, incl. Weekly Project Status reports, Budget to Actual, Time Management, and Client/Vendor related issues to other involved stakeholders. - Ensuring profit of project is maintained through the management of margin. - Planning, preparing & running quarterly business reviews with clients face-to-face. REQUIREMENTS Education Level - Master’s Degree OR Bachelor’s Degree and experience in the industry in lieu of Master’s Degree acceptable Experience - Proven track record of Project Management - Experience working internationally or directly with international product development - Experience in technology related company - Proven Experience dealing with large clients. - Proven track record of success at managing large accounts/projects - Experience in authoring client documents such as SOW’s, proposals, processes and ‘post mortems’ - Proven track record of active participation in development of processes and ideas - Proven track record of active participation in new client sales cycles, incl. presentations, analysis, recommendations and relationship development - Experience in managing financial budgets, budget reconciliation and budget reporting - Experience with Translation Management Systems, i.e. GlobalSight, Idiom World Server, SDL TMS, etc. Other relevant skills - Energy and a positive attitude with excellent interpersonal skills. - The ability to lead large, diverse, virtual teams. - Excellent Written and verbal communication skills. - Strong organizational and problem-solving skills. - Effective presentation skills. - Ability to build and maintain strong client relationships - Ability to manage multiple priorities in a time-sensitive and deadline-driven work environment - Must be available to travel for work related commitments. Additional Job Details:

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: As a Linguistic QA Tester, you will primarily be proofreading and editing content already localized to your native language, making sure you catch any errors in the content, such as: grammar, typos, syntax, punctuation, capitalization, political incorrectness, inconsistencies, and extra spaces between words or characters. You will sometimes be translating content from English to your native language. You will also be checking UIs for functional issues.The following is a non-exhaustive list of responsibilities and areas of ownership for this role: • Write and report relevant bugs and errors using best practices through internal database system. • Ability to under and prioritize task and issues quickly and efficiently. • Native language skills and cultural awareness of native country. • Good oral and written communication. • Highly organized with attention to detail and a commitment to quality. • QA various products in by accurately following testing instructions and test cases • Discover and report defects (bugs) using client specific bug tracking tools • Evaluate translations in the context of software, mobile apps and documentation • Be a subject matter expert for linguistic issues in the target language; be able to research and resolve linguistic questions • Adhere to project-specific quality standards, trademarks, style guides and client-preferred checklists and glossaries • Troubleshoot basic problems; be able to communicate effectively and escalate testing issues • Complete assigned tasks in a quality and timely manner Additional Job Details: • Ability to work onsite and/or well as client location • Native-level or fully bilingual fluency (both spoken and written language) in required language(s) • Up-to-date awareness of current and common technical language usage in the target language • Strong English skills, both written and verbal • Experience with MS applications (Outlook, Word, Excel, PowerPoint); • Ability to navigate networks and websites with different browsers • Basic knowledge of PC-hardware (desktop and laptop) • Basic knowledge of smart phones (iPhone or Android) Other Skills • Be organized and able to work in a fast paced environment • Candidates with Localization/QA/translation experience or with advanced computer skills are preferred KEY COMPETENCIES REQUIRED FOR THIS ROLE Key competencies: • Strong Company & Industry Awareness • Can establish & Develop Processes and procedures as part of a client program. • Strong Problem Solving skills as to arrive at optimal solution. • Shows excellent Time Management skills • A Plan-Do-Check-Act cycle approach to tasks and workloads • Takes Ownership of deliverables

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: This role involves managing translation and copy-editing tasks, ensuring high-quality linguistic deliverables for assigned projects or accounts. Responsibilities include coordinating with freelancers and agencies, maintaining language resources, resolving terminology queries, and collaborating with clients and internal teams to enhance workflow efficiency.The following is a non-exhaustive list of responsibilities and areas of ownership for this role: - Performing copy-edit tasks on assigned projects or accounts - Performing on-demand translation tasks - Performing lead support on assigned projects or accounts - Managing and maintaining the language materials (including glossaries, Style Guides, work instruction) up to the quality standards and up to date as required by the account or project - Managing project-related queries - Ensuring good interaction among team members and resolving questions on terminology and language matters - Testing and qualifying new freelancers and vendors as required - Developing and training of internal linguists and external partners according to the accounts’ and Welocalize’s needs - Interacting with clients on linguistic matters as required - Participating in the development of new and improved working processes - Meet or exceed the KPIs in terms of productivity, on time delivery, quality - Achieving the goals set by the team manager Additional Job Details: REQUIREMENTS Education Level - University degree in Translation/Applied Languages/Linguistic Studies or equivalent combination of education and experience (University degree in other fields plus 2 years of full time experience in translation; OR 5 years of full time professional experience in translating) Experience - Native fluency in French-Canadian language - Fluency in English, both written and spoken, in a variety of registers - 4+ years of experience in translation/localization/editing or content writing - 2+ years of review experience - Thorough understanding of the localization process - Good user experience of standard software, such as Windows and Office applications - Good user experience of standard CAT tools, e.g. XTM, SDL Studio and issue tracking and query management tools, e.g. JIRA - Ability to learn new localization tools and applications quickly - Excellent interpersonal, written and verbal communication skills - Excellent knowledge of terminology used in two or more subject matters - Ability to work with tight deadlines - Ability to give clear, concise and constructive feedback - Ability to effectively present information and respond to questions from groups of managers, clients, customers, linguists - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. - Ability and willingness to train/teach others and pass on knowledge - Ability, willingness and experience in communicating positively with customers at various levels - Ability to work within a virtual team

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: In this exciting position, the Multimedia Content Reviewer will be localising and reviewing linguistic content in a language which they have a native level proficiency to ensure the highest quality of accuracy for customers using the world's foremost multimedia platforms. With time, the Multimedia Content Reviewer will become the cultural ambassador for their language market and will be expected to produce fully localized content and flag potential cultural issues with content types, wording and articulate suggestions to make all content appropriate and relevant for the target markets. The ideal candidate possesses a background in journalism or similar, has proven creative writing skills, and a keen attention to detail. In addition to that, we’re seeking candidates that are passionate about music, film and tech and have a knack for iOS and Mac OS devices.MAIN DUTIES The following is a non-exhaustive list of responsibilities and areas of ownership of the Multimedia Content Reviewer: - Localize, translate and adapt content of various categories (such as music, film, gaming and sports content) while adhering to writing style guide and guidelines - Write new copy for a range of multimedia products and services - Perform regular linguistic review of their own work as well as the work performed by other members of the localization team for all content types - Copy-edit and fact check content to ensure accuracy of content - Perform LQA (Localization QA) testing of any content published on live platforms (music and app descriptions, marketing material and marketing campaigns) - Conduct market-specific research on local content, product and terminology trends and best localization practices for the target audience in their market - Transcribe spoken content such as lyrics - Report on data and/or assets across a broad scope of media and content types - Review linguistic assessments, create training material and documents for new projects and ensure that other counterparts of the localization team are fully trained on terminology, style and best practices - Collaborate with the global language team via virtual meetings, emails on content review tasks to ensure calibrating terminology and style, understanding trends and market specific insights, translations based on the market team's needs REQUIREMENTS - BS/BA and 2+ years of work experience in the field of journalism, copywriting, or copyediting media content such as music, TV and applications with proof of writing samples - Experience in translation and localization of multimedia content - Ability to quickly detect issues and inconsistencies from a massive sea of content and make sound judgement calls based on information at hand - Is in tune and has a wide range of knowledge regarding music artists, TV and cinema, gaming and pop culture - Has the ability to own the language market and make confident linguistic decisions - Must be highly detail-oriented with the ability to multitask, prioritize and meet deadlines - Fluency in written and verbal English - Strong computer literacy; knowledge of iOS/macOS systems is a plus - Well capable of typing in their native level language using a local (English) keyboard - Ability to work independently and remotely - Collaborative; enjoys teamwork in a multicultural environment Additional Job Details:

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: This role involves managing translation and copy-editing tasks, ensuring high-quality linguistic deliverables for assigned projects or accounts. Responsibilities include coordinating with freelancers and agencies, maintaining language resources, resolving terminology queries, and collaborating with clients and internal teams to enhance workflow efficiency.The following is a non-exhaustive list of responsibilities and areas of ownership for this role: - Performing copy-edit tasks on assigned projects or accounts - Performing on-demand translation tasks - Performing lead support on assigned projects or accounts - Managing and maintaining the language materials (including glossaries, Style Guides, work instruction) up to the quality standards and up to date as required by the account or project - Managing project-related queries - Ensuring good interaction among team members and resolving questions on terminology and language matters - Testing and qualifying new freelancers and vendors as required - Developing and training of internal linguists and external partners according to the accounts’ and Welocalize’s needs - Interacting with clients on linguistic matters as required - Participating in the development of new and improved working processes - Meet or exceed the KPIs in terms of productivity, on time delivery, quality - Achieving the goals set by the team manager Additional Job Details: REQUIREMENTS Education Level - University degree in Translation/Applied Languages/Linguistic Studies or equivalent combination of education and experience (University degree in other fields plus 2 years of full time experience in translation; OR 5 years of full time professional experience in translating) Experience - Native fluency in TARGET language - Fluency in English, both written and spoken, in a variety of registers - 4+ years of experience in translation/localization/editing or content writing - 2+ years of review experience - Thorough understanding of the localization process - Good user experience of standard software, such as Windows and Office applications - Good user experience of standard CAT tools, e.g. XTM, SDL Studio and issue tracking and query management tools, e.g. JIRA - Subject-matter expert within company for assigned content specialities, service lines and processes (Enterprise content: Marketing, UI, Product/Service etc.) - Ability to learn new localization tools and applications quickly - Excellent interpersonal, written and verbal communication skills - Excellent knowledge of terminology used in two or more subject matters - Ability to work with tight deadlines - Ability to give clear, concise and constructive feedback - Ability to effectively present information and respond to questions from groups of managers, clients, customers, linguists - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. - Ability and willingness to train/teach others and pass on knowledge - Ability, willingness and experience in communicating positively with customers at various levels - Ability to work within a virtual team

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: The Tier 2 Support Specialist operates as the technical backbone of our pod-based support model. Each pod is designed to provide deep expertise, faster resolution cycles, and end-to-end ownership of customer issues across our complex product ecosystem. Tier 2 specialists act as the escalation point, ensuring that advanced technical challenges are diagnosed quickly, solved effectively, and documented for continuous improvement.Key Responsibilities - Own all escalations passed from Tier 1 within your assigned team, troubleshooting complex product, integration, and system-level issues. - Perform advanced diagnostics—including log analysis, API tracing, environment replication, and configuration deep dives—to determine root cause. - Partner closely with engineering and product through well-structured escalation notes, ensuring precise handovers and efficient bug triage. - Provide guidance and coaching within the pod, supporting Tier 1 agents with knowledge, context, and coaching that strengthens pod effectiveness. - Identify recurrent patterns in escalations and collaborate with pod leads to drive improvements in tools, processes, and knowledge assets. - Maintain accountability for pod-level metrics: speed of resolution, escalation quality, and contribution to overall customer satisfaction. - Participate in structured workflows for major incidents, providing technical insight and helping restore service quickly. - Contribute to internal playbooks to improve pod autonomy and reduce dependency on central teams. Additional Job Details: Required Skills & Experience - 2–4+ years of technical support or related experience in SaaS, platform, infrastructure, or high-complexity environments. - Strong analytical and troubleshooting skills across application, network, and system layers. - Ability to interpret logs, API responses, error traces, and configuration discrepancies. - Experience working within structured support models or with cross-functional engineering teams. - Excellent written and verbal communication skills, capable of translating technical findings into clear and actionable updates. - High ownership mindset; comfortable managing multiple escalations while maintaining pod performance standards. Nice to Have - Familiarity with distributed systems, integrations, or workflow automation. - Experience with SQL, scripting, or basic debugging. - Exposure to support operations with large user populations and complex platform dependencies. - Experience contributing to or improving internal knowledge systems. Success Looks Like - Strong technical leadership inside the pod with measurable improvements in Tier 1 accuracy and autonomy. - Reduced escalation volume and faster resolution cycles enabled by proactive analysis and process improvements. - High CSAT on complex cases and consistent delivery against pod KPIs. - Clear trend insights shared with engineering/product that influence roadmap or quality improvements. - Pod operates with increasing independence as Tier 2 strengthens internal expertise and documentation.

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: The Tier 2 Support Specialist operates as the technical backbone of our pod-based support model. Each pod is designed to provide deep expertise, faster resolution cycles, and end-to-end ownership of customer issues across our complex product ecosystem. Tier 2 specialists act as the escalation point, ensuring that advanced technical challenges are diagnosed quickly, solved effectively, and documented for continuous improvement.Key Responsibilities - Own all escalations passed from Tier 1 within your assigned team, troubleshooting complex product, integration, and system-level issues. - Perform advanced diagnostics—including log analysis, API tracing, environment replication, and configuration deep dives—to determine root cause. - Partner closely with engineering and product through well-structured escalation notes, ensuring precise handovers and efficient bug triage. - Provide guidance and coaching within the pod, supporting Tier 1 agents with knowledge, context, and coaching that strengthens pod effectiveness. - Identify recurrent patterns in escalations and collaborate with pod leads to drive improvements in tools, processes, and knowledge assets. - Maintain accountability for pod-level metrics: speed of resolution, escalation quality, and contribution to overall customer satisfaction. - Participate in structured workflows for major incidents, providing technical insight and helping restore service quickly. - Contribute to internal playbooks to improve pod autonomy and reduce dependency on central teams. Additional Job Details: Required Skills & Experience - 2–4+ years of technical support or related experience in SaaS, platform, infrastructure, or high-complexity environments. - Strong analytical and troubleshooting skills across application, network, and system layers. - Ability to interpret logs, API responses, error traces, and configuration discrepancies. - Experience working within structured support models or with cross-functional engineering teams. - Excellent written and verbal communication skills, capable of translating technical findings into clear and actionable updates. - High ownership mindset; comfortable managing multiple escalations while maintaining pod performance standards. Nice to Have - Familiarity with distributed systems, integrations, or workflow automation. - Experience with SQL, scripting, or basic debugging. - Exposure to support operations with large user populations and complex platform dependencies. - Experience contributing to or improving internal knowledge systems. Success Looks Like - Strong technical leadership inside the pod with measurable improvements in Tier 1 accuracy and autonomy. - Reduced escalation volume and faster resolution cycles enabled by proactive analysis and process improvements. - High CSAT on complex cases and consistent delivery against pod KPIs. - Clear trend insights shared with engineering/product that influence roadmap or quality improvements. - Pod operates with increasing independence as Tier 2 strengthens internal expertise and documentation.

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: The Robotics Data Quality Lead is responsible for defining, implementing, and continuously improving quality standards across all robotics data collection workflows. This role ensures that all collected data (video, sensor, teleoperation outputs, and annotations) meets client-defined accuracy, consistency, and usability requirements for AI model training. Working closely with the Robotics Program Manager and Workflow Managers, this role drives quality strategy, establishes scalable QA frameworks, and serves as the primary point of contact for all quality-related matters with stakeholders.Key ResponsibilitiesQuality Strategy & Ownership- Define and own the end-to-end data quality strategy across robotics data collection and annotation workflows - Establish quality KPIs, SLAs, and acceptance criteria aligned with NVIDIA requirements - Develop and track quality OKRs, ensuring alignment with overall program goals - Proactively identify risks and implement preventative quality measures Quality Operations & Execution- Design and implement quality assurance frameworks, including audits, sampling methodologies, and validation processes - Oversee daily quality performance, ensuring consistency across operators, moderators, and workflows - Partner with Workflow Managers to ensure task instructions and execution align with quality standards - Ensure high-quality outputs across:- Teleoperation sessions - Robotics interaction data - Sensor and video capture - Annotation and labeling outputs Performance Monitoring & Continuous Improvement- Monitor and report on quality metrics (accuracy, consistency, error rates, throughput impact) - Conduct root cause analysis (RCA) on quality issues and implement corrective and preventive actions (CAPA) - Drive continuous improvement initiatives across tools, workflows, and training - Identify opportunities to improve efficiency without compromising quality Team Leadership & Enablement- Lead and mentor a team of Robotics Quality Specialists - Define training programs and onboarding for new quality team members - Provide coaching and performance management for direct reports - Promote a quality-first culture across all operational layers Client & Stakeholder Engagement- Serve as the primary escalation point for quality-related issues - Interface directly with NVIDIA stakeholders on:- Quality performance - Reporting and insights - Escalations and resolution plans - Prepare and present regular quality reports and business reviews - Anticipate client needs and proactively recommend improvements Process, Documentation & Compliance- Maintain and evolve quality documentation, including guidelines, SOPs, and evaluation frameworks - Ensure alignment with safety and compliance standards in robotics environments - Support cross-functional collaboration with:- Safety & Compliance teams - Program leadership - Engineering / client teams RequirementsExperience- Experience managing quality in large-scale data operations, robotics, AI/ML, or similar environments - Proven ability to lead cross-functional teams in fast-paced, client-facing settings - Strong background in quality frameworks, process improvement, and data-driven decision making - Experience with robotics workflows, teleoperation, or sensor-based data collection preferred Core Skills- Strong analytical mindset with ability to interpret and act on data - Experience with RCA, CAPA, and continuous improvement methodologies - Excellent communication skills with ability to influence stakeholders - Ability to manage multiple priorities and drive outcomes under tight timelines - High attention to detail with a focus on scalable quality systems Key Competencies- Strategic thinking with strong execution focus - Ownership mindset and accountability for outcomes - Ability to drive quality across complex, multi-layered workflows - Strong leadership, coaching, and team development skills - Customer-centric approach with proactive problem solving Additional Job Details:

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: Leads a program of AI training data projects at scale. Owns program-level strategy and delivery, manages a cross-functional team, and is the primary owner of the client relationship for the program. Partners closely with the Lead Quality Manager to keep quality consistent and drive continuous improvement across high-volume operations.Key Responsibilities - Program strategy & planning: Define program goals, roadmap, milestones, and operating model across multiple projects and vendors. - Team management: Lead a delivery team (PMs, Coordinators) with clear goals, capacity plans, coaching, and performance feedback. - Client ownership: Act as the day-to-day executive contact; run governance, planning, and QBR-style reviews; align scope, priorities, and change. - Quality partnership: Co-own quality outcomes with the Manager of Quality; align on guidelines, audits, acceptance criteria, and corrective actions. - Scale & throughput: Plan and secure rater/annotator capacity; optimize shifts, handoffs, automation, and tooling to meet high-volume targets. - Financial stewardship: Build and manage budgets, margins, and change orders; ensure commercial and delivery commitments stay aligned. - Risk, issue & change control: Maintain program RAID; lead root-cause analyses and remediation; escalate high-impact items with options and impact. - Process improvement & automation: Standardize SOPs, templates, and dashboards; pilot and scale automation with Ops Tech. - Compliance & security: Ensure policy adherence for data handling, privacy, and platform access across the program. - Stakeholder management: Coordinate with Sales/Account, Quality, Operations, and Vendor Management to meet client and business goals. Additional Job Details:

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: In this exciting position, the Multimedia Content Reviewer will be writing and reviewing linguistic content in a language which they have a native level proficiency to ensure the highest quality of accuracy for customers using the world's foremost multimedia platforms. With time the Multimedia Content Reviewer will become the cultural ambassador for their language market and will be expected to produce fully localized content and flag potential cultural issues with content types, wording and articulate suggestions to make all content appropriate and relevant for the target markets. The ideal candidate possesses a background in journalism or similar, has proven creative writing skills, and a keen attention to detail. In addition to that, we’re seeking candidates that are passionate about music, film and tech and have a knack for iOS and Mac OS devices.MAIN DUTIES The following is a non-exhaustive list of responsibilities and areas of ownership of the Multimedia Content Reviewer: - Localize, translate and adapt content of various categories (such as music, film, gaming and sports content) while adhering to writing style guide and guidelines - Write new copy for a range of multimedia products and services - Perform regular linguistic review of their own work as well as the work performed by other members of the localization team for all content types - Copy-edit and fact check content to ensure accuracy of content - Perform LQA (Localization QA) testing of any content published on live platforms (music and app descriptions, marketing material and marketing campaigns) - Conduct market-specific research on local content, product and terminology trends and best localization practices for the target audience in their market - Transcribe spoken content such as lyrics - Report on data and/or assets across a broad scope of media and content types - Review linguistic assessments, create training material and documents for new projects and ensure that other counterparts of the localization team are fully trained on terminology, style and best practices - Collaborate with the global language team via virtual meetings, emails on content review tasks to ensure calibrating terminology and style, understanding trends and market specific insights, translations based on the market team's needs REQUIREMENTS - BS/BA and 2+ years of work experience in the field of journalism, copywriting, or copyediting media content such as music, TV and applications with proof of writing samples - Experience in translation and localization of multimedia content - Ability to quickly detect issues and inconsistencies from a massive sea of content and make sound judgement calls based on information at hand - Is in tune and has a wide range of knowledge regarding music artists, TV and cinema, gaming and pop culture - Has the ability to own the language market and make confident linguistic decisions - Must be highly detail-oriented with the ability to multitask, prioritize and meet deadlines - Fluency in written and verbal English - Strong computer literacy; knowledge of iOS/macOS systems is a plus - Well capable of typing in their native level language using a local (English) keyboard - Ability to work independently and remotely - Collaborative; enjoys teamwork in a multicultural environment Additional Job Details:

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: In this exciting position, the Multimedia Content Reviewer will be writing and reviewing linguistic content in a language which they have a native level proficiency to ensure the highest quality of accuracy for customers using the world's foremost multimedia platforms. With time the Multimedia Content Reviewer will become the cultural ambassador for their language market and will be expected to produce fully localized content and flag potential cultural issues with content types, wording and articulate suggestions to make all content appropriate and relevant for the target markets. The ideal candidate possesses a background in journalism or similar, has proven creative writing skills, and a keen attention to detail. In addition to that, we’re seeking candidates that are passionate about music, film and tech and have a knack for iOS and Mac OS devices.MAIN DUTIES The following is a non-exhaustive list of responsibilities and areas of ownership of the Multimedia Content Reviewer: - Localize, translate and adapt content of various categories (such as music, film, gaming and sports content) while adhering to writing style guidelines - Write new copy for a range of multimedia products and services - Perform regular linguistic review of their own work as well as the work performed by other members of the localization team for all content types - Copy-edit and fact check content to ensure accuracy of content - Perform LQA (Localization QA) testing of any content published on live platforms (music and app descriptions, marketing material and marketing campaigns) - Conduct market-specific research on local content, product and terminology trends, as well as best localization practices for the target audience in their market - Transcribe spoken content such as lyrics - Report on data and/or assets across a broad scope of media and content types - Review linguistic assessments, create training material and documents for new projects and ensure that other counterparts of the localization team are fully trained on terminology, style and best practices - Collaborate with the global language team via virtual meetings, emails on content review tasks to ensure calibrating terminology and style, understanding trends and market specific insights, translations based on the market team's needs REQUIREMENTS - BS/BA and 2+ years of work experience in the field of journalism, copywriting, or copyediting media content such as music, TV and applications with proof of writing samples - Experience in translation and localization of multimedia content - Ability to quickly detect issues and inconsistencies from a massive sea of content and make sound judgement calls based on information at hand - Is in tune and has a wide range of knowledge regarding music artists, TV and cinema, gaming and pop culture - Has the ability to own the language market and make confident linguistic decisions - Must be highly detail-oriented with the ability to multitask, prioritize and meet deadlines - Fluency in written and verbal English - Strong computer literacy; knowledge of iOS/macOS systems is a plus - Well capable of typing in their native level language using a local (English) keyboard - Ability to work independently and remotely - Collaborative; enjoys teamwork in a multicultural environment Additional Job Details:

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: In this exciting position, the Multimedia Content Reviewer will be writing and reviewing linguistic content in a language which they have a native level proficiency to ensure the highest quality of accuracy for customers using the world's foremost multimedia platforms. With time the Multimedia Content Reviewer will become the cultural ambassador for their language market and will be expected to produce fully localized content and flag potential cultural issues with content types, wording and articulate suggestions to make all content appropriate and relevant for the target markets. The ideal candidate possesses a background in journalism or similar, has proven creative writing skills, and a keen attention to detail. In addition to that, we’re seeking candidates that are passionate about music, film and tech and have a knack for iOS and Mac OS devices.MAIN DUTIES The following is a non-exhaustive list of responsibilities and areas of ownership of the Multimedia Content Reviewer: - Localize, translate and adapt content of various categories (such as music, film, gaming and sports content) while adhering to writing style guide and guidelines - Write new copy for a range of multimedia products and services - Perform regular linguistic review of their own work as well as the work performed by other members of the localization team for all content types - Copy-edit and fact check content to ensure accuracy of content - Perform LQA (Localization QA) testing of any content published on live platforms (music and app descriptions, marketing material and marketing campaigns) - Conduct market-specific research on local content, product and terminology trends and best localization practices for the target audience in their market - Transcribe spoken content such as lyrics - Report on data and/or assets across a broad scope of media and content types - Review linguistic assessments, create training material and documents for new projects and ensure that other counterparts of the localization team are fully trained on terminology, style and best practices - Collaborate with the global language team via virtual meetings, emails on content review tasks to ensure calibrating terminology and style, understanding trends and market specific insights, translations based on the market team's needs REQUIREMENTS - BS/BA and 2+ years of work experience in the field of journalism, copywriting, or copyediting media content such as music, TV and applications with proof of writing samples - Experience in translation and localization of multimedia content - Ability to quickly detect issues and inconsistencies from a massive sea of content and make sound judgement calls based on information at hand - Is in tune and has a wide range of knowledge regarding music artists, TV and cinema, gaming and pop culture - Has the ability to own the language market and make confident linguistic decisions - Must be highly detail-oriented with the ability to multitask, prioritize and meet deadlines - Fluency in written and verbal English - Strong computer literacy; knowledge of iOS/macOS systems is a plus - Well capable of typing in their native level language using a local (English) keyboard - Ability to work independently and remotely - Collaborative; enjoys teamwork in a multicultural environment Additional Job Details: