Description
Translation and account support
Manage linguistic delivery for assigned projects and accounts, combining copy editing with translation as needed. Coordinate internal linguists, freelancers and agencies so that completed work meets client expectations and the intended purpose of the content.
Provide lead support to the assigned accounts and help colleagues resolve questions about language quality and terminology.
Core responsibilities
- Keep glossaries, style guides, work instructions and other language resources current and aligned with account quality requirements.
- Manage project questions and promote effective communication among linguists, production colleagues and clients.
- Test and qualify new freelancers or suppliers when needed.
- Train and develop internal linguists and external partners according to account needs.
- Communicate with clients about linguistic matters and help improve the way work is organized and delivered.
- Meet or exceed productivity, quality and delivery measures and achieve the goals agreed with the team manager.
Education and experience
The qualification route is a degree in translation, applied languages or linguistics; a degree in another subject with 2 years of full time translation; or 5 years of full time professional translating.
At least 4 years in translation, localization, editing or content writing and 2 years in review are required. Native fluency in the target language and fluent spoken and written English are essential, including the ability to work across different registers.
You need a thorough understanding of localization and strong terminology knowledge across at least two subject areas.
Tools and collaboration
Relevant tools include XTM, SDL Studio, JIRA and other systems for translation, issue tracking and query management. Confident use of Windows and Office applications and the ability to learn unfamiliar localization software quickly are also necessary.
Give clear, concise and constructive feedback, pass knowledge to others and communicate effectively with managers, clients and linguists. You should be comfortable working in a virtual team, teaching colleagues and maintaining positive customer relationships at different levels.
The role requires practical problem solving where procedures are not fully standardized, careful handling of tight deadlines and effective presentation of information. You should also be able to interpret instructions delivered in writing, speech, diagrams or schedules.
Details
Hiring company
Category
Translation
Location
Barcelona
Languages Required
Posted
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