Senior Localization Project Coordinator

Manage client project delivery

Plan, execute, track, deliver, and close client projects within a project management department, reporting to an Enterprise Program Manager. Translate client requirements into workable plans, coordinate a global team, and maintain relationships across everyone involved in delivery. The role combines customer service, quality, process improvement, and financial accountability.

Project responsibilities

• Gather and validate client requirements, define scope, and build the project plan.
• Work with client and internal stakeholders to assign resources that match quality, cost, and schedule requirements.
• Assess risks and prepare contingencies using a plan, do, check, and act approach.
• Lead internal and external teams through execution and successful delivery.
• Set schedules, monitor delivery dates, manage budgets, and control costs.
• Maintain relationships with customers, internal teams, and external suppliers.
• Oversee project activities, resolve problems, and take corrective and preventive action.
• Improve delivery processes, client satisfaction, quality, and project profitability.
• Report scope, finances, progress, and status to stakeholders in writing and verbally, through both scheduled and ad hoc updates.
• Keep finance systems accurate and current, document processes, and maintain project knowledge.
• Protect project profit by managing margins.

Measures of success

Performance is measured through client satisfaction, delivery on time, cost control, profitability, revenue throughput, and client growth. Maintaining service quality and financial discipline is central to the assignment.

Experience and education

A bachelor's degree in a related field and proven project management experience in a fast-moving, client-focused environment are required. Translation or localization industry experience is preferred, together with an understanding of the industry's technology, processes, competitive environment, and emerging trends.

Relevant experience includes managing large accounts or projects, developing processes and ideas, managing financial results against budgets, and building customer relationships that support organic business growth. You must be available to travel for work commitments.

Working skills

• Lead large, diverse teams that work virtually and build effective relationships with clients and colleagues.
• Communicate clearly in writing and conversation, and deliver effective presentations.
• Organize competing priorities and solve problems in a deadline-driven environment.
• Maintain attention to detail under pressure from quality targets, turnaround times, staffing, and budgets.
• Learn account-specific technology, tools, and processes quickly.
• Train a Project Coordinator on the relevant projects and processes.

The work calls for an energetic, steady approach, strong interpersonal skills, and curiosity about improving existing methods. You should be able to question current processes constructively while keeping delivery and stakeholder needs in view.