Finance Expert (Omnichannel Chat Support) - USA only

**Finance Expert (Omnichannel Chat Support)

• USA only**

We are seeking experienced finance professionals to provide omnichannel chat support for SMB (small and medium-sized business) owners. This role involves answering both general help questions and complex, data-heavy accounting queries.

Day-to-day

• Respond to customer queries via omni chat platforms
• Handle accounting-related questions requiring deep financial expertise
• Support SMB business owners with bookkeeping and financial guidance
• Analyze and interpret financial data to provide accu

You bring

• Proven experience in accounting or bookkeeping
• Prior experience with omnichannel chat support
• Strong understanding of financial concepts and data analysis
• Ability to handle complex, data-driven accounting questions
• Experience working with SMB clients

Bonus

• SMB business owners with hands-on accounting experience
• Previously engaged experts with relevant domain expertise
• Accountants/bookkeepers comfortable with high-volume, data-heavy queries

Pay

• Commitment: upto 40 hrs/week.