(M365) Adoption Lead

You will assess, strategize, and lead the organization-wide implementation, confirming measurable improvements through sturdy change management and partners engagement. Key

Day-to-day

• Stay abreast of M365 and industry trends, advising on fresh features and digital workplace enhancements.
• Supply hands-on aid for M365 diagnosing, optimization of licenses, and continuous improvement recommendations.
• Watch, examine, and report on adoption rates and business impact using evidence-based methods and user feedback.
• Partner with multi-discipline groups to align M365 adoption with broader business needs and digital strategies.
• Architect and produce active training sessions, workshops, and communication campaigns tailored for users, champions, and leaders.
• Lead and oversee organizational adoption of M365 applications, building a network of champions and best practice advocates.
• Assess current M365 usage and maturity, pinpointing gaps and setting clear success metrics and KPIs.

You bring

• Proven expertise in Microsoft 365 apps and services, with strong understanding of MS Exchange, MS Teams, MS Viva, MS Intune, and Identity & Access Management. 3-5 years’ experience leading M365 adoption or change initiatives in large, complex organizations.
• Verified proficiency in change management frameworks such as Prosci ADKAR and Kotter.
• Outstanding written and verbal communication skills, with an influence capabilities and connect with at all levels.
• Strong analytical and data interpretation skills to assess adoption and engagement metrics.
• Bachelor’s degree in business, IT, or a related field, or equivalent relevant experience.
• Top-notch i