Floor Supervisor

Floor Supervisor

Work as a Floor Supervisor and play a central role in setting the standard for guest room excellence You will leverage advanced mobile Property Management System (PMS) apps to drive high-speed room turnovers and ensure the perfect guest experience

Details

• Job type: Contractor
• Location: Remote

Day-to-day

• Manage and coordinate daily room turnover operations using mobile PMS apps for seamless workflow
• Monitor and update guest room status in real-time, ensuring accurate and immediate communication with the broader team
• Perform thorough physical inspection, cleaning, and preparation of guest rooms as needed
• Utilize digital checklists to maintain and document rigorous Quality Assurance (QA) standards for every room
• Mentor and guide team members to maintain high productivity and compliance with established cleaning protocols
• Respond to last-minute changes or urgent guest needs by reprioritizing tasks under tight deadlines
• Communicate effectively in both written and verbal formats, ensuring clarity in all team and management interactions

You bring

• Proven expertise in using mobile Property Management System (PMS) applications for hotel operations
• Exceptional time management skills and ability to deliver results under strict deadlines
• Strong physical stamina for extensive room inspection, cleaning, and turnover tasks
• Excellent interpersonal communication skills with a focus on both written and verbal abilities
• Demonstrated commitment to guest satisfaction and quality assurance
• Experience with digital checklists and QA protocols in hospitality environments
• Ability to work independently and as part of a remote team

Bonus

• Previous supervisory experience in hospitality or property management
• Certification or formal training in housekeeping management or related field
• Experience optimizing workflows through digital PMS tools and remote team coordination