Product Validation Expert

Product Validation Expert

Work as a Product Validation Expert and play an important role in ensuring that a widely used AI-powered consumer product deliver safe, accurate, and helpful experiences You will design and implement evaluation processes to understand user perceptions.

Details

• Job type: Contract (Full-time or Part-time)
• Location: Remote

Day-to-day

• Design and develop robust rubrics for evaluating AI model outputs from a user experience (UX) perspective
• Receive, analyze, and execute evaluation tasks focused on identifying potential issues that could lead to a poor user experience of this AI product
• Collaborate closely with cross-functional teams to define and refine product validation criteria and safety standards
• Translate user insights into actionable feedback for model improvement, focusing on accuracy, safety, and helpfulness
• Document findings and recommendations with clarity, ensuring stakeholders understand the impact on end-user satisfaction
• Continuously monitor evolving AI product usage and proactively identify emerging risks or concerns from a UX point of view

You bring

• Exceptional written and verbal communication skills, with a strong emphasis on clarity and precision
• Ability to develop and apply evaluative frameworks that balance user experience, safety, and product performance
• Strong analytical mindset and attention to detail when assessing user risks or usability issues
• Comfort collaborating with diverse teams and adapting to fast-changing project
• Proficiency in documenting complex findings in a user-friendly and actionable manner
• Ability to commit at least 15 hours per week to sharing experiences and tasks

Bonus

• Familiarity with current widely used AI consumer products and their typical user journeys