Bill and Account Collector

Bill and Account Collector

Work as a Bill and Account Collector, where your expertise in managing accounts and recovering overdue

Details

• Job type: Contract (Full-Time or Part-Time)
• Location: Remote
• Will drive financial health and customer satisfaction
• As an integral AI trainer expert, you will help shape the future of billing and collections by leveraging your industry knowledge to support our innovative projects and technology-driven environment
• Key

Day-to-day

• Contact customers regarding overdue bills and outstanding accounts using written and verbal communication channels
• Negotiate payment plans and settlements in accordance with company policies and financial regulations
• Review, update, and maintain accurate account records and documentation of collection activities
• Track outstanding balances, monitor payment histories, and identify trends impacting collections
• Ensure all collection activities comply with applicable laws, regulations, and ethical standards
• Collaborate with cross-functional teams to resolve account discrepancies and improve processes
• Utilize advanced tools and CRM systems to manage workflow, generate reports, and optimize efficiency

You bring

• Proven recordkeeping and compliance experience in billing or collections
• Strong account management, payment processing, and negotiation abilities
• Exceptional written and verbal communication skills with a customer-focused mindset
• Keen conflict resolution and problem-solving skills
• High attention to detail, decision-making, and organizational skills
• Proficiency in CRM systems, billing and collections software, spreadsheets, and office applications
• Knowledge of industry regulations and best practices in debt recovery

Bonus

• Experience or subject-matter expert in billing and account collections
• Associate degree or higher in finance, business, or a related field
• Background in training, technology adoption, or process improvement projects